Workforce Manager

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Smarter Thinking. Real Results. Technology consulting has been our story for over 14 years. Companies from all industries partner with us for our innovative mindset to help them digitally transform to create market advantages, become resilient, and prepare for what’s next. With us, the possible becomes actual.

We provide strategic and innovative consulting services focused on digital experiences, engineering, automation, data and analytics, and salesforce solutions. Saggezza consultants work as part of a global team, and throughout their tenure, have the opportunity to work on a variety of different projects across various clients and industries. We are chartered to do one thing, and one thing only – to bring enabling technology to our clients that allow them to move their business forward. 

You will enjoy this role if:

• You see yourself as a trusted business advisor, working face-to-face with client serving personnel at all levels to find creative solutions for the staffing process and you are interested in driving forward the strategic vision of resource management.

• You have a passion for connecting with others, optimizing team member’s careers with the firm, while also ensuring teams are structured and poised for success.

• You want to grow professionally and build a career with endless opportunities now, for tomorrow.

What You Will Do:

• Manage and execute resource management processes and operational support for an assigned population.

This includes:

• Facilitate scheduling of resources to appropriate client assignments based on timing, travel, skills, and other necessary requirements

• Use scheduling tools to forecast hours, track utilization, and monitor overall headcount, chargeable hours, and overtime, and travel to ensure work is fairly distributed

• Ensure staff profiles and schedules are accurately maintained in the scheduling database, making necessary changes on a recurring basis

• Generate and analyze resource management reports, including availability reports, billable hour forecasts and actual vs scheduled variance data

• Build relationships with client serving personnel at all levels through effective communications and a high degree of professionalism. Influence resource management decisions through analytics and drive appropriate outcome.

• Gain understanding of the skills, experiences, and career goals of professional staff to ensure optimal alignment of client assignments

• Identify future demand surges and supply shortages by level, skill, and/or industry, and develop recommendations for mitigating any misalignment of supply and demand

• Collaborate with Talent Acquisition, Finance, and Practice and Delivery Teams to develop and maintain a workforce plan for short-term and long-term needs

• Provide recommendations to on development opportunities for consultants and partner with managers & L&D team

• Collaborate with other teams with Talent Management, Talent Acquisition, Learning & Development, and Operations to plan for and address flexible work arrangements, performance management, and workforce planning, while delivering full-service support to internal clients

Qualifications

  • • Bachelor’s degree from an accredited college or university
  • 5-6 years in resource management; professional services experience
  • 7+ years in operations years of experience in Resource Management; professional services experience preferred
  • • Demonstrated skills in the areas of time management, communication, interpersonal skills, relationship building, collaboration, and problem solving
  • • Provides exceptional internal client service, professional demeanor and handles confidential matters with discretion, adapts and takes initiative, strong project management, organizational and analytical skills


Don’t tick all the boxes? Don’t worry about it: we still want to hear from you if you think you’re the right person for the job.

Why Join Our Team?

  • Diverse culture, experiences, and skills.
  • Our nurturing and supportive environment fosters collaboration across the entire organization.
  • We are not hierarchical but operate as a flat surface where every opinion matters, ideas are cultivated and innovation is encouraged.
  • At Saggezza, we are fortunate to have a strong mentorship program that provides every one of our employees the ability to thrive professionally and personally.
  • We are only as good as our people. Saggezza, Italian for wisdom, is rooted from the perspective that knowledge is power. We create thought-leaders who are constantly exposed and trained in different technologies in the ever-evolving world of software development.
  • We welcome innovators with entrepreneurial spirits to grow with our team. 
  • Consulting Magazine - Fastest Growing Firms 2019
  • Built-In Top Places to Work in Chicago 2020
  • Best and Brightest Companies in the Nation 2019 and 2020, Best and Brightest Companies in Milwaukee 2020 and Best and Brightest Companies in Chicago 2020
  • 2020 Inc. 5000 List - Honored as one of the fastest-growing private companies in America 

Saggezza is an Equal Employment Opportunity Employer: We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law.


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More Information on Apexon
Apexon operates in the Artificial Intelligence industry. The company is located in Chicago, IL. Apexon was founded in 2006. It has 6000 total employees. It offers perks and benefits such as Volunteer in local community, Partners with nonprofits, Friends outside of work, Eat lunch together, Daily sync and Open door policy. To see all 14 open jobs at Apexon, click here.
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