Reputational and Strategic Risk Executive at USAA (San Antonio, TX)

| San Antonio, TX
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Purpose of Job
** Priority will be given to the candidates who can relocate to one of our regional hubs. **

The Executive ensures that strategic and reputational risks are being proactively and effectively identified, assessed, mitigated, monitored, and reported to the Enterprise senior leadership. Ensures the business team adheres to the USAA's Operational Risk Framework and Procedures as well as Enterprise Operational Risk Guidelines. The Executive serves as key advisor responsible for recognizing and reporting strategic, reputational, and aggregate risks across the business while advancing the Enterprise Risk Management function for aggregation, quantification, and qualification of risks. The Executive will have exposure to boards and members of executive council and will be responsible for the aggregation and reporting of risks to senior leadership, in addition to working with those same individuals to effectively assess and influence business decisions and direction. Partners with other officers within the Chief Risk Office organization to influence and set strategy for advancement of the risk management framework. In doing so, this individual will set direction for a multitude of risk management programs and oversee the delivery of those programs across the line of business.

Job Requirements
  • Serves as a key advisor engaging in senior leaders' strategy discussions, real-time evaluations of risks, and effective challenge to ensure safety and soundness of the business and accomplishment of objectives.
  • Establishes a best-in-class Risk Management framework to ensure comprehensive oversight and management of risks across the full risk taxonomy. Ensures the risk aligns within appetites tolerances and strategic goals, product plans, forecasts, and adjusts to variances.
  • Sets the agenda, builds diverse impactful teams, and sells the vision. Ensures training and coaching of employees and provides the team with development opportunities.
  • Establishes a long-term view of how risk systems should be adapted and integrated to improve the ability to manage risk in an environment shaped by regulatory change and disruptive, new technologies.
  • Ensures effective and appropriate policies, procedures, and controls are in place supporting all risk processes, systems, strategies, and implementations.
  • Establishes trust and rapport with senior business leaders to sustain oversight of the second line risk role.
  • Partners with the senior risk executives in managing overall risk appetite to include the identification and definition of key methods, metrics, and limits.
  • Partners across Risk Management, Finance, and the business while effectively challenging variances to plan and strategies to mitigate. Provides advice to other key business partners and drive key decisions assessing risk and reward through effective challenge.
  • Actively engages line of business leaders to ensure all risks are appropriately addressed consistent with policy and the Risk Appetite. Interacts & engages with all product & channel leaders on sophisticated, multi-product processes and procedures while factoring in all legal & regulatory requirements.
  • Liaises with Compliance and CLO on legal & regulatory considerations that impact business operations and product offerings in accordance with federal and state regulations as well as influence sound governance structure for oversight of risks and business operations.

Minimum Requirements:
  • Bachelor's Degree in relevant field OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
  • 10 years of experience at a large financial institution developing and implementing an enterprise-wide risk management program that adheres to regulatory requirements and expectations
  • 6 years of people leadership experience in building, managing and/or developing strong teams.
  • In-depth knowledge of risk frameworks including risk governance; risk appetite; process, risk and control analysis; control effectiveness measurement; risk management coverage plan (monitoring, assessment and testing)
  • Proven ability to influence at senior levels, communicate effectively and build collaborative relationships.
  • Strong written and oral communication skills, including the ability to communicate complex analyses to a non-technical audience
  • Strong problem-solving, critical thinking and analytical skills.

Preferred Experience:
  • Detailed understanding of OCC Heightened Standards and Federal Reserve requirements.
  • In-depth knowledge of enterprise wide risk frameworks in a $50B+ bank, including risk governance (risk identification, measuring, monitoring, reporting, controlling, etc.); risk appetite; risk reporting, capital adequacy/stress testing.
  • Proven ability to partner effectively with multiple regulatory agencies, resolve MRAs/MRIAs and execute on consent order deliverables.
  • Demonstrated accomplishments leading strategic and reputational risk; working knowledge of financial risks.
  • Demonstrated executive level thought leadership, strategy development and operational planning. Significant experience in developing, executing or challenging strategic plans, leading large scale initiatives and delivering results timely.


USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is $205,500.00 - 370,100.00 USD.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.


At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

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More Information on USAA
USAA operates in the Insurance industry. The company is located in Phoenix, AZ, Colorado Springs, CO, Plano, TX, San Antonio, TX, Austin, TX, Tampa, FL, Tampa, FL and Chesapeake, VA. USAA was founded in 2022. It has 35000 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Mental Health Benefits. To see all 105 open jobs at USAA, click here.
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