Regional Manager, FC Learning
The Regional Learning Manager initiates, maintains, and grows training within the fulfillment centers from the ground up. In this role, you will implement fulfillment center training across a wide variety of topics including onboarding, new leadership assimilation, and team member skills training for every work path. The RLM is responsible for the oversight of all Learning activities at each site within the region and supervises Learning Managers with teams at each site. This role must also build and maintain strong collaborative relationships with internal stakeholders and deliver results on critical network Learning projects annually. You will enable Learning teams in your region to achieve FC L&D’s mission to be the performance amplifier for operational excellence, drive engagement through daily learning, and grow present and future leader in the organization.
What You’ll Do:
- Partner closely with Chewy.com leadership to establish build a world-class learning and development organization
- Build and scale the learning and development organization within your region to match Chewy's Fulfillment Center growing and changing needs
- Form training objectives, strategies and execution plans
- Plan staffing and resource budgeting strategies and driving them to execution
- Conduct all training related initiatives for you region including program roll-out, evaluation, skills testing, process documentation, and training projects management
- coordinate content development and delivery with centralized L&D Design, Development & Delivery (D3) Team
- Supervise the training staff and ensure they are executing plans with excellence
- Regularly report results of all training initiatives in your region
- Assure collaboration among support teams and operations teams in the region for all learning initiatives
- Manage and deliver results on FC network level Learning projects regularly
- 25-40% travel required between fulfillment centers across the network
What You’ll Need:
- A minimum of seven years of experience building and managing internal training in a multi-site, fast-paced organization
- Prior experience with Training Infrastructure (Design, Curriculum, Implementation, Governance etc)
- Prior experience with blended learning methodology (CBT, Classroom/Virtual, Decentralized)
- Demonstrated advanced-level ability to communicate, influence and negotiate decisions while motivating assigned staff
- Demonstrated ability to work in a team environment.
- Demonstrated authoritative skills in the areas of coaching, process development, and consulting
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