Overview

The team member's number one job responsibility is to deliver the most remarkable patient experience, in every dimension, every time, and understand how he or she contributes to the health system's vision of achieving that commitment to patients and families. Novant is looking for a Recoupment Specialist who will be responsible for obtaining all recoupment information per insurance for all patient accounts in the Novant Medical Group physician practices and to fulfill all of the assigned responsibilities to achieve department and CBO financial goals.

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.

Qualifications

• Education: Associates degree in business or related field required.
• Experience: Minimum three years' experience in medical office billing, cash collections, posting, or related experience in a medical environment.
• Additional skills required: Excellent interpersonal and communication skills, experience and competency in customer relation skills in a professional environment. Ability to work effectively as a member of a team and is self-directed. Good problem solving skills. Basic medical terminology. Exemplary keyboarding skills and computer literacy including but not limited to windows, excel, outlook, work and posting systems. Should have a working knowledge on moving and analyzing files.

Responsibilities

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

• Our team members are part of an environment that fosters team work, team member engagement and community involvement.
• The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
• All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".