Receptionist

| Hybrid
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About the Role:

Front office management

  • The individual will be the first point of contact for visitors, greeting and welcoming guests to the site, directing them appropriately and notifying company employees of the visitor arrival.

  • Maintains security by following procedures; monitoring logbook, issuing visitor badges.

  • Maintains safe and clean reception area, break area and conference rooms.

  • Monitor and maintain office equipment in partnership with the facilities department (printers, shredders, etc.).

  • Orders supplies for the entire office; including but not limited to snacks/supplies for break area, Staples supplies, Fed-Ex & mail supplies.

  • Receives, sorts and forwards incoming mail. Maintains and routes publications.

  • Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)

  • Manage conference room scheduling and work effectively with meeting organizers to efficiently and effectively schedule meetings.

  • Be aware of conflicts and adept at keeping meeting managers aware of updates and working around conflicts in a proactive and skilled manner.

  • Manage office catering requests.

  • Reservations (e.g. restaurants, shows, conferences).

  • Organize and work with building management for office maintenance and upkeep.

Inquiry management

  • Receive incoming requests, prioritize, and communicate to staff.

  • Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.

  • Prepare responses to correspondence containing routine inquiries.

  • Assists with other related clerical duties such as photocopying, faxing, filing and collating

Additional Responsibilities

  • Assists with company local events & meetings (onsite/offsite conference room reservations, catering, décor, coordination, etc.).

  • Mailing and shipping items

  • Buying gifts and shipping/sending

  • Order office supplies

  • Building requests for office

  • Other duties and projects as assigned

  • Supporting marketing, security, IT teams.

  • Assisting with office builds

  • Receiving and transferring calls

What You'll Need

  • Exemplary written and verbal communication.

  • Customer service oriented.

  • Demonstrated ability to work independently and prioritize multiple, high-priority tasks.

  • Ability to interact with people at all different levels including senior management.

  • Unimpeachable judgment and discretion in handling confidential information.

  • Flexibility to perform job tasks outside of job description when necessary.

  • Strong working knowledge of Microsoft Office Suite.

Preferred Qualifications

  • receptionist experience.

  • Experience in a high-tech, startup or rapid growth company.

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Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • PythonLanguages
    • KafkaFrameworks
    • KubernetesFrameworks
    • CassandraDatabases
    • ElasticsearchDatabases
    • RedisDatabases
    • AWS (Amazon Web Services)Services
    • SalesforceCRM

An Insider's view of CrowdStrike

How does your team reward individual success?

One way we reward sales reps is with opportunities to grow their skills and prep for their next role. Whether that’s extra shadowing sessions or running calls, we encourage our high performers to explore new avenues that align with their future goals.

Kristan C.

Sr. Manager, Sales Development

How do you collaborate with other teams in the company?

What I love about CrowdStrike’s culture is it’s very collaborative. Reaching out to the right people at the right time to assist our customers in a thorough & timely manner ensures that we have the right subject matter expert on the frontlines. It truly is a customer first mindset that defines our mantra of One Team, One Fight!

Thaddeus M.

Sr. Manager, Customer Sales

What does career growth look like on your team?

A core facet of our mission in the Sales Development organization is to serve as a talent pool for the sales teams at CrowdStrike. We strive to not only grow and develop our people to excel in our world, but to arm them with skills, knowledge, and tenacity they will need to be successful in their next role.

Alena C.

Director, Enterprise Sales Development

How do you make yourself accessible to the rest of the team?

With a global team, it’s crucial to be intentional in how and when we meet. I prioritize scheduling regular skip level meetings with my individual contributors and protect 1:1 manager meetings so I can be present and engaged. I always try my best to ensure the team feels well supported, no matter how busy we get.

Alyssa J.

Sr. Director, Global Customer Sales

How has your career grown since starting at the company?

Rapidly! From Day 1, the leadership team has been invested in my personal career goals and helped create a clear path to grow within the company. In just 3 years, I was able to grow from Corporate Account Executive to Manager of Corporate Sales.

KT T.

Manager, Corporate Sales SLED

What are CrowdStrike Perks + Benefits

CrowdStrike Benefits Overview

We offer flexible schedules and the ability to “work from anywhere,” a comprehensive benefits package, health and wellness programs, fully stocked company pantry, company and team events, and commuter benefits. We have an official mentorship program and many other professional development programs available to all employees. We offer free webinars on everything from financial wellness and mental health to sessions with coaching experts and speakers on topics related to diversity, equity & inclusion. We also offer our people the chance to work on passion projects and innovation during our annual “Think Week” as well as peer recognition and reward programs like Team Bravo award for cross-functional collaboration and Hero award for those who embody our core values and live our culture.

Culture
Volunteer in local community
CrowdStrike supports employees in charitable efforts and community service for charities and causes important to the local team.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
Competitive 401(k) plan.
401(K) matching
Company equity
RSU's are available as part of employee compensation.
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
CrowdStrike provides 12 weeks of parental leave for the primary caregiver and 8 weeks leave for the secondary care giver.
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Office Perks
Commuter benefits
We offer pre-tax commuter benefits.
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Relocation assistance
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available

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