Rating Specialist at CNA

| Lake Mary
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Job Summary
Under general supervision handles new business rating transactions including but not limited to new business quotes new business rating or pricing revisions and new business policy issuance for two or more lines of business within Commercial or Specialty Lines.
Essential Duties & Responsibilities
  1. Reviews incoming business transactions and related information for completeness accuracy and quality.
  2. Works with underwriter underwriting technician distributors and other areas to resolve any discrepancies and process new business related transactions and insurance policies in a timely manner.
  3. Performs rating re-rating pricing and third party data gathering and validation to support new business quotes and policy issuance for multiple lines of business. Performs manual rating functions for non-system supported coverages.
  4. Gathers third party data and insurance application data to record information in predictive modeling tools that enable the underwriter new business risk selection and pricing decision process.
  5. Data gathering includes reviewing exposures loss experience and other account information to ensure accurate entry to underwriting proprietary tools and models.
  6. Regularly reviews department processing guidelines and procedures and provides recommendations as necessary to modify existing guidelines to ensure accuracy.
  7. Determines workflow activities required to process insurance policy based on line of business.
  8. Responds to policy service requests from underwriters agents and brokers of for all levels of complexity across multiple lines of business.
  9. May distribute quote letters or insurance policies to agents brokers underwriters or insureds as directed by underwriters or standardized processes.
  10. May participate in quality and productivity reviews and provides feedback to management.
  11. May train less experienced staff and acts as a resource for questions.

Reporting Relationship
  1. Supervisor or above

Skills Knowledge and Abilities
  1. Knowledge of insurance industry and its products and services.
  2. Subject matter expertise for rate and premium calculation processes.
  3. Expert user of Company proprietary rating and policy administration systems.
  4. Detail oriented with solid analytical and computational skills.
  5. Strong written verbal and interpersonal communication skills.
  6. Teamwork and collaboration skills.
  7. Customer Service skills consistently delivering on commitments.
  8. Ability to handle multiple tasks and prioritize work with demonstrated sense of urgency.
  9. Strong knowledge of Microsoft Office suite and other business related software.

Education and Experience
  1. High school diploma GED or equivalent.
  2. Typically a minimum 3 years of multi-line commercial or specialty lines policy processing and rating experience.

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What are CNA Perks + Benefits

CNA Benefits Overview

One of the many advantages of working at CNA is the benefits program we offer you and your eligible dependents,
beginning on the first day of your employment. The program features a variety of plans that provide health care
benefits, well-being, disability and survivor protection, and 401(k) savings, among others. Below are highlights
of the offerings.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Online course subscriptions available

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