Overview
ABOUT THE MARKETING STORE AND HAVI
The Marketing Store is a global customer engagement agency that brings people and brands closer together. Our community of creators, thinkers, inventors and doers deliver award winning work and products that reach over 110 million customers every single day.
Our parent company, HAVI, is a global, privately held company that delivers expertise and experience across analytics, packaging, sourcing, supply chain and logistics. They offer data-based insights and services that combine a strategic, long-term view with an unmatched commitment to execution.
WHAT'S IN STORE FOR 2022: GROWTH, OPPORTUNITY, EVOLUTION
It's an exciting time to join our business as we commence an integration of The Marketing Store and HAVI Sourcing business operations.
Alongside award winning promotional agency services, The Marketing Store delivers global category management services to our biggest client - McDonald's. More specifically to the McDonald's Happy Meal product business. HAVI Sourcing provides similar category management services to McDonald's, among other clients, for consumer-facing packaging, uniforms and health and safety requirements.
In an effort to maximize numerous sourcing-related opportunities, grow our business and evolve our organizational efficiency, we are integrating our sourcing capabilities and activities into one entity. This enables us to align our skills and expertise, unlock the potential in our shared talent, provide access to a wider range of career opportunities and ultimately better serve our clients and customers.
Responsibilities
ROLE OVERVIEW
The Quality Manager has overall responsibility for implementation of the quality plan across supply partners to drive continuous improvement in packaging production for Chick Fil a. The individual in this position will work effectively with supply partners to validate alignment of capabilities and quality systems to deliver packaging products that are safe, of consistent predictable quality, and promote the respective brand image to meet the desired expectations of Chick Fil a. This role will be based at the Chick Fil a headquarters in Atlanta. This role should expect to travel approximately 15-20% of their time.

• Effective implementation of the quality plan across supply partners
• Drive continuous improvement activities in products and processes
• Analyze, accept/reject corrective action from suppliers regarding non-compliances
• Manage supply partner production data against specification (produce to target)
• Manage Packaging Performance Management Program (Routine Case Testing)
• Lead supplier onboarding activities for packaging suppliers
• Conduct quality system verifications - on site audits
• Implement quality practices and protocols in new product projects
• Collaborate on test protocols and test plans
• Review specifications for alignment and supplier capacity
• Address field packaging issues by developing direct contact with select Owner/Operators, providing quick and consistent responses and serve as a resource to O/O's.
• Support Speed-to-Market initiatives on new packaging items
• On Site Subject Matter Expert (SME) for customer relating to all packaging quality

Desired Skills & Experience
SKILLS AND EXPERIENCE

• 4 year college degree in engineering or other STEM discipline
• 3 years packaging production quality experience (plastics or paper industry)
• Experience with packaging manufacturing platforms such as paper forming/converting, graphic printing, injection molding, thermoforming
• Demonstrated knowledge of statistical process control and analytical problem solving
• FSSC 22000, BRC, ISO 9000, LEAN, Six Sigma, TQM
• Preferred: Six Sigma Green Belt, CQM/OE, CQA or CQE
• Professional Written and Verbal Communication skills

Benefits
TOTAL REWARDS
Our total rewards philosophy integrates programs for compensation, benefits, recognition, learning and development, corporate culture, corporate citizenship and work-life balance. While individual program components may differ by country, some things remain constant:

• our commitment to rewarding results
• opportunities to work with talented and driven individuals at every level of our company who respect each other, treat each other fairly and hold one another accountable for our customers'-and our company's-success

There's more ...

• inclusive employee resource groups
• generous medical, dental, vision and other great benefits
• paid parental and medical leave programs
• 401(k) with a company match component and profit sharing
• 19 days of paid time off plus 10 company holidays
• flexibility - remote work and summer Fridays
• work-from-home stipend
• tuition reimbursement and student loan repayment assistance

Contact Information
DIVERSITY, EQUITY AND INCLUSION STATEMENT:
At The Marketing Store and HAVI we encourage all our people to 'Bring Your Own Voice' (BYOV)! We prioritize building an accessible, equitable and inclusive culture that cultivates belonging. By investing in this culture alongside professional development, we aim to empower our people to produce their best work.
We, like many others, are on a journey to become a deeply inclusive organization. Recognized as producing innovative, inclusive products and services and as a top place to grow. As such, we continue to learn and un-learn, inclusively amplify the voices of all people and restlessly evolve.
If you want your ideas heard, to grow authentically and to contribute to an inclusive and forward-thinking culture - then bring us your voice!
We are The Marketing Store.
We are listening.
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