Proposals Security Specialist
The Qualtrics XM Platform™ is a system of action that helps businesses to attract customers who stay longer and buy more, to engage and empower employees to do the best work of their lives, to develop breakthrough products people love, and to build a brand people can’t imagine living without.
Joining Qualtrics means becoming part of a team bold enough to chase breakthrough experiences - like building a technology that will be a force for good. A team committed to diversity, equity, and inclusion because of a conviction that every voice holds value, with a vision for representation that matches the world around us and inclusion that far exceeds it. You could belong to a team whose values center on transparency, being all in, having customer obsession, acting as one team, and operating with scrappiness. All so you can do the best work of your career.
We believe every interaction is an opportunity. Are we yours?
Proposals Security Specialist
Location: Provo, Utah
Job Description: Work with Sales Representatives and Proposals Specialists throughout the sales process to answer questions related to Qualtrics’ information technology security and data management.
Qualtrics is looking for a full-time Proposals Security Specialist who has a strong background in both technical writing and information security. Each day you will work with Sales Representatives and Proposals Specialists throughout the sales process to answer requests related to Qualtrics’ information technology security and data management policies. These requests often come in the form of security questionnaires, documentation requests, and proof of certifications. You will manage and maintain communications with various internal teams to organize a timeline for when the request will be completed, complete a first pass using available internal documentation, determine which teams need to be brought in for specialized questions, and provide internal documentation that will improve the response to the client. It will be your job to provide tailored responses to client questions based on their individual needs. This can include determining when to respond to high-level technical questions with simplified answers or when to provide granular details that demonstrate Qualtrics thorough cloud security and privacy standards.
A Day in the Life:
- Manage the entirety of the security questionnaire process throughout a deal: answering clients security questionnaires, communicating with specialty teams, and answering followup questions to meet deadlines
- Scope and prioritize new requests based on numerous factors that impact the security questionnaire process
- Create, edit, and modify security information content utilized by the Sales Department
- Work closely with Sales Representatives during the deal process to understand the client’s needs and respond to questions accordingly
- Collaborate with subject matter experts across the company to answer niche questions from specialized teams
- Create Supplemental Documents using inDesign when security questions require a more indepth, personalized response
- Work on multiple requests to meet the client’s deadlines while also aligning with the deadlines of internal teams
- Assist the Proposals team with RFPs by answering security questions catered directly to that client’s needs.
Requirements
- Undergraduate degree in Computer Science, Computer Information Systems, Engineering, or other relevant STEM majors
- 1-2 years of experience in cybersecurity or IT quality assurance
- Strong writing skills, technical writing skills preferred
- Proficiency in Microsoft Word and Excel
- Experience with industry standard security certifications preferred
What differentiates us from other companies:
- Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours
- A flexible hybrid work from home model
- We take pride in our office’s design aiming at fostering creativity from our rooftop views to an open and collaborative workspace.
- On top of standard benefits package (medical employees and their families, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our office
- We believe in sharing Qualtrics success which is part of the compensation for all employees