Program Manager, Premium Placement Operations

Customer Experience is at the forefront of everything we do here at Weedmaps. We strive to understand and proactively anticipate the needs of our clients while building loyalty to our platform and community. 

Overview:

As a Program Manager, Premium Placement Operations at Weedmaps, you have a passion for delivering comprehensive and effective marketing programs that drive results for clients. In this role you will participate in the end to end execution of various marketing solutions for our clients. You will work directly with Sales & Client Success teams to a) provide pricing & inventory recommendations b) fulfill client orders c) evaluate reporting on campaigns d) provide useful recommendations on future campaigns. In addition, you will be part of an evolving process as we leverage new tools & processes to execute Premium Placements. As such, this position requires a Program Manager accustomed to rapid paced changes while still maintaining the highest level of customer service to Sales, Client Success, and Clients. 

Reporting to the Sr. Manager of our Marketing Solutions you will provide support as assigned working collaboratively with the Ad Operations Team, Sales Team, Client Success, Engineering, Product, and Product Marketing fostering collaboration and alignment on the strategy, goal and execution of each project. 

The impact you'll make:

• Respond to Sales & Client Success campaign requests within an expected SLA.
• Evaluate campaign options for clients and provide recommendations to Sales & Client Success.
• Track and report on progress of all assigned tasks and projects.
• Participate in all project meetings impacting the tools used by Premium Placement Operations.
• Support the project management efforts of new tools. 
• Work cross functionally with internal & external partners to improve the client & internal constituents experience in buying marketing solutions from Weedmaps.

What you've accomplished: 

• BA/BS Degree required or equivalent experience
• 1+ years program/project management experience
• 4+ years sales operations or client support experience
• 1+ years experience with Salesforce 
• Ability to zoom out and build scalable solutions
• Exceptional communication skills, both written and verbal
• Experience using digital advertising tools
• Experience working with cross functional teams
• Excels in a fast paced, highly time sensitive environment
• Strong planning, analytical and organizational skills

Bonus Points:

• Experience in Cannabis industry

Our Benefits:

• 100% paid employee monthly Medical, Dental and Vision premiums AND 80% paid dependent monthly premiums
• HMO (California residents only) and PPO option offered through United Healthcare
• Company-paid $50,000 in Basic Life/AD&D (Accidental Death and Dismemberment) coverage
• 401(k) Retirement Plan: 100% match on the first 1%. 50% match from 2-6% of employee contributions
• 3 weeks PTO (accrued) and 5 sick days (immediate)
• Supplemental, voluntary benefits
• Kindbody (family planning/fertility) including up to $10,000 towards cash-pay services
• Goodly (Student Loan Repayment/529 Education Savings) including a company contribution of up to $1,000/year 
• Flexible Spending Accounts (Medical, Dependent, Transit and Parking)
• Voluntary Life Insurance
• Critical Illness
• Accident Insurance
• Short- and long-term disability
• Pet Insurance
• Paid parental leave
• During current work-from-home:
•  Reimbursements for home office setup and monthly WiFi

Our Culture:

• 11 company-paid holidays
• Catered lunch and snacks provided when working in the office
• Snack boxes sent straight to your door when you work-from-home
• Casual work environment, read no fancy clothes required, but you are free to dress to the nines!
• Monthly virtual happy hours
• Quarterly all-hands meetings

Weedmaps is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability. We are looking for the smartest and most passionate people who want to join our team and develop the services, systems, and marketplaces that will serve the marijuana industry in the decades to come. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

Applicants may be entitled to reasonable accommodations under the terms of the ADA and state/local laws.  Please inform us if you need assistance participating in the interview process.

About Weedmaps:

Founded in 2008, WM Technology is a leading technology and software infrastructure provider to the cannabis industry, comprising a B2C platform, Weedmaps, and B2B software, WM Business. The cloud-based SaaS solutions from WM Business provide an end-to-end operating system for cannabis retailers. WM Business’ tools support compliance with the complex, disparate, and constantly evolving regulations applicable to the cannabis industry. Through its website and mobile apps, WM Technology provides consumers with the latest information about cannabis retailers, brands, and products, facilitating product discovery and driving engagement with our retail and brand customers.

WM Technology holds a strong belief in the power of cannabis and the importance of enabling safe, legal access to consumers worldwide. Since inception, WM Technology has worked tirelessly, not only to become the most comprehensive platform for consumers, but to build the software solutions that power businesses compliantly in the space, to advocate for legalization, social equity, and licensing in many jurisdictions, and to facilitate further learning through partnering with subject matter experts on providing detailed, accurate information about the plant.

Headquartered in Irvine, California, WM Technology supports remote work for all eligible employees. Visit us at www.weedmaps.com.

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