Prog Mgr Infusion Services at Careerlink (Omaha, NE)

| Omaha, NE
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  • Purpose of Job
    • Provides onsite service coordination for infusion services as well as port access, venipuncture and related collections at MECC, OPS, WDMP and WH clinics.
  • Job Requirements
    • Education
      • Bachelors of Science required.
    • Experience
      • Minimum 3 years healthcare experience required.
      • Previous clinic coordination experience preferred.
      • Healthcare management experience preferred.
    • License/Certifications
      • N/A
    • Skills/Knowledge/Abilities
      • Computer knowledge with abilities in word processing required.
      • Strong interpersonal skills necessary to effectively communicate, and interact with patients, family members, hospital personnel, and co-workers.
      • Ability to multi-task and prioritize work assignments.
      • Ability to learn, retain, and utilize computer skills that are required for department, and hospital information system.
      • Knowledge of databases preferred.
  • Physical Requirements
    • Weight Demands
      • Medium Light Work - Exerting up to 35 pounds of force.
    • Physical Activity
      • Occasionally Performed (1%-33%):
        • Climbing
        • Crawling
        • Kneeling
        • Sitting
      • Frequently Performed (34%-66%):
        • Balancing
        • Carrying
        • Crouching
        • Distinguish colors
        • Keyboarding/typing
        • Lifting
        • Pulling/Pushing
        • Repetitive Motions
        • Standing
        • Stooping/bending
        • Twisting
        • Walking
      • Constantly Performed (67%-100%):
        • Fingering/Touching
        • Grasping
        • Hearing
        • Reaching
        • Seeing/Visual
        • Speaking/talking
    • Job Hazards
      • Not Related:
        • Explosives (pressurized gas)
        • Electrical Shock/Static
        • Radiation Alpha, Beta and Gamma (particles such as X-ray, Cat Scan, Gamma Knife, etc)
        • Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)
      • Rare (1-33%):
        • Chemical agents (Toxic, Corrosive, Flammable, Latex)
        • Mechanical moving parts/vibrations
      • Occasionally (34%-66%):
        • Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF)
        • Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)
        • Equipment/Machinery/Tools
  • Essential Job Functions
    • Provides on-site coordination of Infusion clinic and related service locations and supporting operations by efficiently organizing a schedule to fit physician/patient/health system needs, gathers patient information and records follow-up recommendations.
      • Prepares schedules for supervising team and aligns schedules to meet needs of patients and physicians.
      • Coordinates/collaborates with ancillary departments.
      • Effectively reviews and adjusts schedule to ensure efficiency.
      • Prioritizes data collection according to manage/adjust needs.
    • Assures appropriate staffing levels for patient care and operations.
      • Facilitates the hiring and training of staff.
      • Adjusts staffing appropriate to patient load.
      • Reviews time sheets on a weekly basis.
      • Monitors staff overtime.
      • Flexes work volume between teams based on patient needs and resources.
    • Communicates with patients, families, and referring physicians to provide follow-up information.
      • Provides timely communication with patients and families as needed.
      • Completes follow-up correspondence made to referring physicians in a timely fashion.
      • Works collaboratively with other departments.
    • Ensures safety, competency and regulatory requirements are met.
      • Meet with Infusion Medical Director monthly. Agenda and Log required.
      • Collaborate in safety walk throughs, HOC meetings and regulatory and TJC readiness activities.
      • Ensure chemo competency is completed annually in infusion.
      • Ensure Infusion rounding checklist is completed quarterly.
      • Review high risk areas/policies annually.
      • Complete NOTES and follow up with appropriate education.
      • Participates in identification, analysis, reduction, and evaluation of risk issues.
      • Monitors on an ongoing basis environmental safety issues and appropriate interventions.
      • Reports issues/trends to Service Executive.
    • Supervises and promotes a positive work environment that encourages employee development, employee involvements, and employee satisfaction.
      • Establishes good rapport with staff members and peers.
      • Immediately addresses issues that may prevent a positive work environment.
      • Encourages staff to voice their concerns and works to address the issues.
      • Encourages staff to seek professional development, and education.
      • Coordinate and lead meetings with direct reports no less than once/quarter.
    • Promotes a collaborative relationship with the Medical Staff.
      • Establishes a good working relationship with the medical staff.
      • Seeks opinions of the physicians on ways to improve operations.
    • Develops and implements the short and long range initiatives which are congruent with the Hospital mission, vision, and core values.
      • Reviews previous and creates department initiatives/goals on an annual basis.
      • Reviews the initiatives/goals with staff for input and acceptance.
      • Presents annual initiatives/goals to Service Executive.
      • Present one performance improvement initiative with Infusion team.
    • Review financial spending in responsible areas to ensure fiscal responsibility.
      • Conducts monthly reviews of responsibility reports and addresses any variances.
      • Demonstrates responsibility in fiscal management of the departments.
    • Educate patients, families, and their caregivers as a contributor to the multi-disciplinary team supporting optimal patient care across the continuum.
      • Facilitates education to patients, and families about their treatment/procedure.
      • Supports each patient through by reinforcing education and coordinating information and care with a team of physicians and allied healthcare professionals.
      • Attends chemo rounds weekly to ensure collaboration between gyn/onc and infusion.
    • Ensures the implementation of department policies and procedures encompassing the needs of the patient population are assessed, met, and evaluated.
      • Creates an environment to identify opportunities for and give individualized customer service/patient care according to customer/patient needs.
More Information on Careerlink
Careerlink operates in the HR Tech industry. The company is located in Omaha, NE. Careerlink was founded in 1992. It has 16 total employees. To see all 395 open jobs at Careerlink, click here.
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