Professional Services Professional (Non-Technical) I

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Job Purpose:

What does a great Business Consultant do?

The Business Consultant provides in-depth analysis, consultation and recommendations to clients during deployment of Fiserv Risk and Compliance anti-fraud and anti-money laundering products in order to ensure clients' business needs are met. The right candidate will work closely with clients and internal stakeholders to ensure delivery and implementations and provide best-in-class solutions to the clients' business needs.

As a Business Consultant, you can look forward to:
• Elicit, validate and prioritize client business requirements for their anti-fraud and anti-money laundering needs.• Serve as the main client interface from a business requirements perspective.• Provide a high level of expertise in Banking, Broker/Dealer, Fintech, Life Insurance and Money Service Business industries in relation to anti-fraud and anti-money laundering.• Advise clients on performance considerations and overall integration of Fiserv's anti-fraud and anti-money laundering products into the client infrastructure.• Document all pertinent business requirements information for all implementations in Business Requirement Definition documents and High Level Design documents.• Work with the project team and client to help investigate and resolve testing issues given the established business requirements.• Providing assistance to resolve implementation-specific defects that come through Support.

Basic Qualifications for Consideration:
• 3-5 years of applicable experience.• Ability to understand business requirements and challenges with a strong knowledge of the financial and compliance industry.• Strong experience in discussing and analysing technical and business topics with both technical and non-technical personnel, internally and externally.• Creativity in identifying and implementing efficient and scalable implementations to meet business requirements.• Excellent documentation, communication and presentation skills with strong attention to detail.• Capability to understand situations that are less than fully defined and detailed, exhibiting the ability to bring clarity to ambiguous situations.• Significant experience in adhering to or improving procedures and processes required for the effective implementation of projects.• Strong team player and yet ability to work independently.• Knows and applies the fundamental concepts, practices and procedures of particular field of specialization to achieve defined outcomes and desired results.• Ability to multi-task and prioritize to accomplish workload efficiently.• Ability to work effectively with a diverse group of internal and external stakeholders.• Demonstrated, responsive and proactive communication skills (verbal and written) to succinctly and directly summarize and document issues, projects, protocols and processes including regular submission of clear, standardized reports to management and peers.• Training FCRM application

Preferred Skills, Experience, and Education:
• BSA (Bank Secrecy Act) or Fraud experience within a financial institution or service provider.• CAMS Certification (Certified Anti Money Laundering Specialist).• CFE Certification (Certified Fraud Examiner).• BSA or Fraud Software experience with Fiserv's Financial Crimes Risk Management (FCRM) software or competitive software packages.• Basic working knowledge of SQL, Relational Databases.• Some Experience with Web Service API's.

Travel Required: Ability to travel an average of 25%

In order to protect our Fiserv community, Fiserv requires all newly hired employees in the United States to be fully vaccinated before their start date. Proof of vaccination will be a condition to hiring. Fiserv complies with all applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs.

This role is not eligible to be performed in Colorado

More Information on Fiserv
Fiserv operates in the eCommerce industry. The company is located in Brookfield, WI, Dublin, OH, Parsippany, NJ, King of Prussia, PA, Stafford, TX and Sugar Land, TX. Fiserv was founded in 1984. It has 30686 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability insurance, Dental insurance, Vision insurance, Health insurance and Life insurance. To see all 5 open jobs at Fiserv, click here.
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