Professional Services Manager

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Company Description

Traditional security companies are becoming less relevant as cloud adoption and digital transformation become the norm in every market industry and in every market segmentation. Zscaler has been a leader in Gartner’s MQ for 10 consecutive years and has helped shape the emerging SASE category (a true category creator). We are well positioned to dominate this massively growing cloud security market.

The Zscaler Sales Culture

Winning Technology and Products -We offer the best technology and products for the cloud first world. We pioneered cloud security and continue to grow our 70B + TAM by releasing new products every year.

Investing in People – A well-funded and world-class Sales Strategy and Enablement Team to help you succeed. Sales process, practical methods and training to help you ramp faster and close larger deals as companies accelerate their move to the cloud.

Supportive Leadership – An industry leading leadership team with strong values, off the chart business acumen that will help you succeed quickly, while providing mentorship and career growth.

Competitive; We Play to Win – We are playing in a Rapidly growing TAM and huge market mega-shifts that leads directly to Zscaler; tracking a growth path similar to Salesforce, Workday, & ServiceNow.

Job Description

Responsibilities:

• Lead and manage a technical team of security consultants/Zscaler experts responsible for Zscaler solution deployments and support for new and existing customers in EMEA Southern Region

• Responsibility for hiring, on-boarding, development and performance management for the team.

• Manage cross-functional relationships across various organizations (Sales, CSM, TAM, Support) to drive successful deployments and project success

• Lead the organization and participate in long-term planning and strategic decision making with the global team (PS Sales, Service partner managers, PMO, PS Enablement, Practice leads)

• Drive operational excellence through process, procedures, tooling, training and effective management of KPIs.

• Use dashboards and metrics to drive operational efficiencies and identify areas for improvement; enhance automation to reduce manual, repeatable efforts.

• Establish and improve global deployment standards and best practices to drive consistency, quality, and efficiency.


Qualifications

Requirements:

• Experience leading technical teams responsible for deploying and operating large-scale network infrastructure.

• Experience with Professional Services and understanding of service offerings

• Experience managing geographically distributed teams and stakeholders

• Experience with leadership development and developing and implementing organizational strategy.

• Technical Experience – Network technologies, VPNs such as IPSec and GRE, Firewalls and Proxies, SSL, HTTP/HTTPS, DNS protocols; understanding of cybersecurity technologies, protocols and applications

Additional Information

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Why Zscaler?
People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team. 
Additional information about Zscaler (NASDAQ: ZS ) is available at https://www.zscaler.com. 

Zscaler is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

More Information on Zscaler
Zscaler operates in the Cloud industry. The company is located in San Jose, CA, Plano, TX, VA, WA, Alpharetta, GA, Burlington, MA and Raleigh, NC. Zscaler was founded in 2008. It has 6382 total employees. It offers perks and benefits such as Volunteer in local community, Partners with nonprofits, Open door policy, OKR operational model, Team based strategic planning and Open office floor plan. To see all 140 open jobs at Zscaler, click here.
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