Company Description

Improving healthcare through innovative technology is at the core of Intelerad’s work. Our scalable medical imaging platform connects clinicians to a powerful imaging ecosystem that is fast, smart, and tapped into the data they need, no matter their location. We’re focused on delivering a best-in-class medical image management solution that improves provider efficiency, decreases the cost of healthcare, and improves the overall health of populations.

Headquartered in Raleigh, NC and Montreal, Intelerad has nearly 800 employees located in offices across six countries. The company empowers nearly 2,000 healthcare organizations around the world with the speed, scalability, and simplicity needed to increase business performance while, most importantly, improving patient outcomes. Intelerad’s modern enterprise solutions have been acknowledged by a Best in KLAS recognition, ranking #1 for PACS Asia/Oceania in the 2021 Best in KLAS: Global Software (Non-US) report.

Job Description

Professional Services Director

The Professional Services Director is a key leadership position within the Professional Services organization. The Professional Services Director will report to the VP of Professional Services and will be responsible for helping build out Ambra’s Radiology PACS offering. The Professional Services Director will be responsible for merging industry knowledge and experience with Ambra platform expertise to provide robust and scalable solutions to Ambra’s Radiology PACS clients. 

Responsibilities 

• Gain strong understanding of Ambra’s Platform Features & Offerings 

• Participate in Pre-Sales process as the SME for Radiology PACS prospects

• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility

• Build out a team of Professional Services personnel to scale out Ambra’s ability to sell and deploy Radiology PACS 

• Lead implementation for Radiology PACS projects

• Become an expert on the Ambra ProViewer and deploy to Radiologists as their reading viewer

• Become an expert on the eUnity viewer and Ambra’s integration with it, and deploy to Radiologists as their reading viewer

• Gather requirements from clients & configure Ambra platform to meet client needs

• Report and escalate to management as needed

• Manage the relationship with the client and all stakeholders

• Create and maintain comprehensive project documentation

• Train internally on industry use and best practices

• Collaborate with Ambra’s Product Team to define the requirements for complete Radiology PACS support

• Deliver projects within scope and on timeA

Qualifications

Requirements

• 10+ years working experience in Medical Imaging

• Excellent client-facing and internal communication skills

• Outstanding written and verbal communication skills

• Solid organizational skills including attention to detail and multitasking skills

• Bachelor's Degree in appropriate field of study or equivalent work experience

• Ambra’s offices are in New York City and Denver, but this position can be performed remotely

Additional Information

All applicants meeting minimum qualifications will be required to complete a 30 minute online assessment as part of your application.

Intelerad and Ambra Health Combine to Form the Global Industry Leader in Cloud PACS and Enterprise Imaging

Intelerad Partners with Strategic Radiology to Bring Innovative Medical Image Management Solutions to More than 1,300 Radiologists Across the US

Meet Intelerad’s Leadership Team: https://www.intelerad.com/en/about/leadership-team/

#LI-remote #remoteUSA