If you read the below description and feel this position excites you, but your experience does not add up 100%, we encourage you to still apply and tell us why! We look forward to learning what makes you passionate and purposeful.

Job Description

Our software platform makes lien rights simple, so that contractors and suppliers can complete projects on time and under budget with the peace of mind that they are going to get paid. As a part of our Professional Services team, you'll provide our customers with a five-star experience by taking tasks off their plate. This includes processing payment paperwork and getting their jobs into their account so they can monitor their deadlines. You’ll perform various online research tasks to ensure accuracy of data, review discrepancies that may arise, and be the knowledge expert about the different processes you will be administering. This is an incredible opportunity to get your foot in the door at a fast-growing, dynamic company.

What we’re looking for

• Attention to detail: you’ll be handling data for hundreds of clients, each with their own unique workflow
• Excellent communication skills: customers and colleagues will rely on you to communicate clearly and concisely via email, Slack, over the phone, and in person
• Deadline focused: your work helps our customers manage millions in revenue and timeliness is an essential part of protecting those payments

What it takes to succeed

• Self starter: we’re growing rapidly and open to innovations to serve our customers as efficiently as possible
• Teamwork and positivity: celebrating wins and recognizing accomplishments is a major part of our office culture
• Desire to learn: the potential for growth is unlimited, you’ll have the opportunity to forge your own path and take on new responsibilities

Requirements

• Bachelor’s Degree
• General knowledge of Microsoft Excel

Nice to haves:

• You think like an entrepreneur
• Knowledge of the Construction Industry
• Energy - we're smiling and working hard all day. If you think you can keep up, we want you on this team!

About Levelset 

Levelset helps contractors and suppliers get payment under control, and envisions a world where no one loses a night’s sleep over payment.

Over 500,000 contractors and suppliers connect on Levelset’s cloud-based platform to make payment processes stress-free. Users easily exchange payment documents like lien waivers, pay applications, and preliminary notices, they see a complete picture of who is on their job, and are empowered with the resources and knowledge they need to be confident in payment. The results are faster payments and fewer surprises.

Levelset is venture-backed by S3 Ventures, Altos Ventures, and Brick & Mortar Ventures. Headquartered in New Orleans with offices in Austin and Cairo, Egypt, Levelset employs more than 150 people. We’re a rapidly growing team working on interesting and worthwhile problems, with a mountain of opportunity for you.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Why Levelset?

• We offer a competitive health benefits package, and a welcoming office environment
• Subsidized international travel- Levelset is multinational and wants you to be, too!
• Open vacation policy- your work-life balance is important to us
• Casual work atmosphere- no private offices, jeans and t-shirts welcome
• A management team that truly cares about your interests, and prides itself on helping you grow personally and professionally

Benefits

• Competitive health benefits, including mental, emotional, and behavioral health benefits and an easy to use Employee Assistance Program.
• Flexible sick & personal leave policy needed for health, family, and parenting during this tough time.
• Open vacation policy without a cap on the number of days-off. We do require employees to take a minimum of 5 days off in a row each year. 
• Subsidized International Travel: We subsidize international travel starting at 6 months, and increasing each year
• Equity, per company’s general stock grant plan 

We are committed to fighting injustice throughout the construction industry, and fairness is key to our company's purpose. We are an equal opportunity employer and value diversity at our company. We do not discriminate.