About JLL -

We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!

Specific Duties:

You will be responsible for carrying out the following duties specific to your Position:

• Responsible for Small Project Management. This includes working with the customer to develop project scope, schedule, managing construction vendors, compliance with site safety regulations and final project delivery.
• Responsible for furniture management, including purchase, storage, movement, keying and repairs.
• Deliver consistent communication with customers, site managers, vendors, and occupancy planners.
• Liaison for customer requests/resolution of customer issues.
• Engage Workplace Move Coordinators to ensure data integrity is accurate through all project phases.
• Partner with Project Management and Workplace Experience Management to develop cost savings.
• Develops an understanding of and sound working relationships with key representatives of the client and all key suppliers/service providers to the site.
• Ongoing knowledge of new customer space and relationship with new customers.
• Responsible for final sign off from the customer, and the post start-up (PSU) punch list.
• Own and manage site standards related to space/furniture and ensure alignment to region Finishes and Design Guidelines
• Single Point of Contact for client Project Managers and Coordinators on the Site Master Plan, Master Plan revision, programming, schedule, scope changes, and turnover to customer.
• Plan and execute project moves requested by customers and in support of facility master plans.
• Document Project and Group moves in Global Moves Tracker.
• Coordinate office moves to ensure all specifications are met and insure confidential material is handled properly.
• Key resource to Day Services and Moving Company to ensure blueprints are understood and followed.
• Ensure that site poly-line drawings are accurate. Document all changes (as-builts) and submit through the CAD Request Portal.
• Coordinate with the movers and client Computing/Voice/Data Resources, the equipment and computer requirements of a scheduled move.
• Arrange for moving supplies to ensure they are provided to the customers for all moves.
• Responsible for communicating move information (move details & timing).
• Participate in project walk through with Project Management and Workplace Operations Teams; accept space and identity changes/modifications necessary
• Ensure seamless customer service and support is provided by Workplace Operations. Review/Approve all customer charged invoices
• Coordinate with Workplace Experience Leadership and Site Project Management as needed to own/manage Small Project Process for site
• Coordinate moves change of equipment, data switches, phone, LAN connections, server account changes, and modification of changes for client's People Finder system.
• Coordinate with client contact to properly document Lab Space within Space Data System.
• Coordinate with Customers, Project Management, & Health & Safety to support lab moves as needed.
• Develop, deploy and standardize work processes.
• Work with other groups to solve problems and improve processes.
• Assist in preparation of all space related reports.
• Be familiar with and operate to the Scope of Work as defined in the JLL/client agreement.
• Understand the operational and technical requirements of the site.
• Responsible for reports, plans and spreadsheets required to support the internal processes of the planning organization.
• Negotiates successful space solutions while maintaining standards to meet client's requirements.
• Any and all tasks assigned to the position.

Knowledge, Skills and Abilities

• Position requires development and use of a fine-tuned sense of when and the knowledge of how to keep management appropriately informed. Requires quick thinking, good judgment and expertise not covered by established procedures and independent, self-initiated action.
• This position has multiple priorities and frequently multiple customers as well as a demanding work load. He/she must be able to identify priorities and complete with little or no supervision.
• This position must interface effectively with line/function leadership to meet business priorities. An understanding of their customers' long term strategic plan and mission and vision are essential to the success of this position. A fine-tuned sense of knowing when to ask questions, give information and keep confidentiality, is essential for building trust. Timely and accurate communication is essential to successful space planning.
• Responsible for communicating changes initiated by client, to their customers, in a persuasive factual manner that gains customer acceptance, and for gauging the response to those changes.
• Responsible for space allocations, adjacencies and long term planning. Discrepancies can result in less efficient use of space and have significant impact on our customers, and the Company.
• As process owner and key interface for the client, the Space/Move Management owner is responsible for maintaining successful positive business relationships with our customers.

Qualifications:

• Bachelors' degree in business, engineering, space planning and or project management.
• Minimum of five (5) years industry experience in project management, facilities management, or move management.
• Project Management experience preferred.
• Excellent interpersonal skills to manage diverse range of service providers and Client representatives.
• Sound written, oral and presentation communication skills
• Demonstrated ability to manage multiple and complex operational matters on a daily basis
• Capacity to deal with ambiguity and address complex problems
• Core financial, technical, engineering or building management skills
• Proficiency in Microsoft Office, Word, Excel, PowerPoint, and WebEx

Proficiency in One View Space Management

What you can expect from us

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We can't wait to see where your ambitions take you at JLL. Apply today!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date. You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.