Production Support Analyst II

| Dallas-Fort Worth, TX
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Job Description
Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we'd like to know: Are you FIS?
About the role: As a Product SalesConsultant,you'll benefit from our $1 billion annual R&D investment while putting the product of this investment into the hands of our customers.Workingas a member of a sales teamyou'llbuild strong relationships with financial institutions and conductstrategic discussionsabout how their needs align with ouruniqueinnovations.
About the team: At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
What you will be doing?
Establishes database management systems, standards, guidelines and quality assurance for database deliverables, such as conceptual design, logical database, capacity planning, external data interface specification, data loading plan, data maintenance plan and security policy.• Evaluates, designs, codes, implements, optimizes and modifies databases and database applications with respect to JCL, access methods, access time, device allocation, validation checks, organization, protection and security, documentation and statistical methods.• May build windows, screens and reports and assist in the design of user interface and business application prototypes.• Participates in quality assurance and develops test application code in client server environment.• Provides expertise in devising, negotiating and defending the tables and fields provided in the database.• Adapts business requirements, developed by business systems analysts/modeling/development staff and develops data, database specifications and table and element attributes for an application.• Models databases and develops tables, stored procedures, views, triggers and other database objects.• Maintains database dictionaries, monitors overall database standards and procedure, and integrates systems through database design.• Works closely with other developers to integrate databases with other applications.
What you will need:
Knowledge of database utilities on multiple hardware/software platforms using multiple database engines• Excellent customer service skills that build high levels of customer satisfaction for internal and external customers• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors• Willingly shares relevant technical and/or industry knowledge and expertise to other resources• Excellent decision-making, problem-solving, team, and time management skills
Bachelor's degree in computer science or information systems or the equivalent combination of education, training, or work experience.
Added bonus if you have:
• Knowledge of end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development• Proficiency to create and support database technical environments• Proficiency in business modeling and requirements definition disciplines through Unified Modeling Language (UML), use cases, etc.
What we offer you:
A fantastic range of benefits designed to help support your lifestyle and wellbeing
A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
A modern, international work environment and a dedicated and motivated team
A variety of career development tools, resources, and opportunities
The chance to work on some of the most challenging, relevant issues in financial services & technology
Time to support charities and give back in your community
A work environment built on collaboration, flexibility, and respect
Varied and challenging work to help you grow your technical skillset
Vaccination Requirements
All employees must be fully vaccinated against COVID-19 on or before December 31, 2021. Individuals with a disability (including a medical condition) or sincerely held religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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More Information on FIS
FIS operates in the eCommerce industry. The company is located in Jacksonville, FL, Denver, CO, Atlanta, GA and Milwaukee, WI. FIS was founded in 1968. It has 57000 total employees. It offers perks and benefits such as Volunteer in local community, Partners with nonprofits, Friends outside of work, Eat lunch together, Intracompany committees and Open door policy. To see all jobs at FIS, click here.
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