Invitae makes it easy to access your genetic information, so you can take control of your health.
San Francisco, CA

Production Engineering Support Supervisor at Invitae

| San Francisco, CA
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Production Engineering Support Supervisor, Second Shift

Location: San Francisco, CA

Schedule: Tuesday - Saturday, 3pm - 11:30pm Pacific Time

Invitae is dedicated to bringing comprehensive genetic information into mainstream medicine to improve healthcare for billions of people. Our team is driven to make a difference for the patients we serve! We are a leader in the transformation of the genetics industry, by making clinical-grade genetic information affordable and accessible to guide health decisions across all stages of life.

Our exciting and fast paced Clinical Laboratory Operations Support organization is looking for a dedicated and passionate leader. You can help elevate our operations and technologies to help set a new standard of excellence to better serve our patients, while playing a crucial role in supporting our innovative and industry-leading laboratory automation and leading a team of technicians and engineers.

As an integral department with hands-on responsibility to deliver Invitae’s mission, our Production Engineering Support team members have the opportunity to impact patient lives in meaningful and innovative ways, while also gaining valuable skills to advance their career.

The Exciting Things You’ll Do


  • Carry out and ensure all production line support operations on your scheduled shift are conducted in a timely manner and with the required degree of quality - with a focus on laboratory equipment maintenance and first tier software and hardware support
  • Manage team schedules to guarantee sufficient staffing
  • Communicate status of production line equipment and other pertinent information to Clinical Production Laboratory team
  • Aid in the transfer of new technologies or changes to existing technologies into the production line
  • Foster a culture of safety by following and holding all team members accountable to all internal and external safety regulations and procedures at all times
  • Hire, coach and mentor to excellence and grow their hard and soft skills to allow for advancement into new opportunities
  • Cultivate, inspire and reward innovation
  • Leading your team of 4 - 5 Production Support Engineers and Technicians
  • Operate as a SME resource in laboratory hardware and automation, such as integrated work cells, liquid handlers, cold storage and other related equipment (centrifuges, pipettes, etc.), and software
  • Ensure Quality Assurance and Quality Control Programs are followed for support activities on your shift
  • Aid in troubleshooting and resolution of incident reports and CAPAs
  • Ensure your team is trained and competent to conduct the tasks required of them, and follow Standard Operating Procedures always.
The Skills You’ll Share with the Team


  • Troubleshooting skills, quality mindset, ability to thrive in a fast-paced environment
  • Strong organizational skills with an eye for quality and operational excellence in a high throughput production environment
  • Well-versed in industry standard laboratory equipment hardware and software used in high throughput molecular biology laboratories, including but not limited to custom integrated workcells, liquid handling (Hamilton STAR/STARlet/Vantage, Agilent Bravo, Dynamic Devices Lynx), scheduling software (Overlord, GBG), and ancillary equipment (centrifuges, cold storage, etc.)
  • Bachelor's degree in engineering, life science or related studies preferred
  • Experience in an ISO 13485/15189, GMP, GLP and or CAP/CLIA environment
  • 2+ years of leadership experience in a highly sophisticated molecular lab setting
  • Outstanding interpersonal skills with ability to work inclusively and collaboratively with a diverse population

By joining Invitae, you’ll work alongside some of the world’s experts in genetics and healthcare at the forefront of genetic medicine. We’ve created a culture that empowers our teams and our teammates to have the biggest impact and to explore their interests and capabilities. We prize freedom with accountability and offer significant flexibility, along with excellent benefits and competitive compensation in a fast-growing organization.

Join us!

Please apply even if you don’t meet all of the “What you bring” requirements noted. It’s rare that someone checks every single item, it’s ok, we encourage you to apply anyways.

At Invitae, we value diversity and provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

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Technology we use

  • Engineering
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages

What are Invitae Perks + Benefits

Invitae Benefits Overview

At Invitae, our employees are the key to our continued success. Our culture is one of our most important strengths. A set of commitments we make to each other and to our customers to build a world-class organization in service of our mission. That is why Invitae proudly offers comprehensive perks and benefits program with choice and flexibility in mind.

Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program

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