Product Support Representative III

| Orlando, FL
Sorry, this job was removed at 6:19 p.m. (CST) on Wednesday, October 13, 2021
Find out who's hiring in Orlando, FL.
See all Cybersecurity + IT jobs in Orlando, FL
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

Job Description
Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the team
Origenate is a powerful browser-based loan origination and credit automation system that supports both indirect and direct lending. It streamlines the entire loan process, including application receipt, automated decisions, advanced workflow, configurable business rules and secure e-signatures. Comprehensive data improves loan quality, reduces risk, improves efficiency, and speeds turnaround times.
What you will be doing

  • Working directly with clients on the phone or through our ticketing system to resolve any application issues
  • Using SQL to query and research any data related issues
  • Troubleshooting within our Linux based environments to review logs and research any related issues
  • Working closely with a support team to assist in any client questions or problems.


What you bring:

  • A basic understanding of SQL language
  • Basic experience within Linux based environments
  • Strong written and verbal communication skills
  • Ability to prioritize tasks and work well under critical situations
  • Ability to be a part of a 24 hour 7 days a week on call schedule rotation


Added bonus if you have:

  • Experience in SQL script writing and execution within Oracle
  • 1 to 2 years in lending or underwriting experience
  • Experience with an on call system


What we offer you

  • A broad range of professional education and personal development possibilities - FIS is your final career step!
  • A competitive salary within the technical and banking market
  • Time to support charities and give back in your community
  • A fantastic range of benefits designed to help support your lifestyle and wellbeing
  • Varied and challenging work to help you grow your technical skillset


Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass

More Information on FIS
FIS operates in the eCommerce industry. The company is located in Jacksonville, FL, Denver, CO, Atlanta, GA and Milwaukee, WI. FIS was founded in 1968. It has 57000 total employees. It offers perks and benefits such as Volunteer in local community, Partners with nonprofits, Friends outside of work, Eat lunch together, Intracompany committees and Open door policy. To see all jobs at FIS, click here.
Read Full Job Description
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

Similar Jobs

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about FISFind similar jobs