Principal Solutions Manager at Ericsson (Dallas, TX)

| Dallas-Fort Worth, TX
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Location: Plano, Texas

As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we've made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead, and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in?

Come, and be where it begins.

Our Exciting Opportunity:

The Principal Solutions Manager leads technical engagements in support of Utilities opportunities across our North America Business Development Customer Unit team. This team is responsible for driving all interactions with our customers for technology presales and sales, design, and product development to ensure successful delivery and full customer satisfaction. Our Technology Solution Team acts as an important link between the customers and Ericsson's Product, System, and Network development organizations, ensuring that all aspects of technical solution definition, development, and delivery are completed.

This role requires a deep, technical understanding of our Ericsson portfolio, with a focus on 4G and 5G networks, as well as our client's business across Investor-Owned Utilities (IOU's) and our ecosystem partners.

You will:

  • Be forward-thinking by being a trusted advisor to key decision-makers within the Utilities Segment customers and our ecosystem partners.
  • Secure understanding of competition, market situation, industry, Utilities 4G and 5G strategy, building an in-depth knowledge and understanding of the customer.
  • Host and participate in direct onsite customer dialogues, laying out alternative long-term technology paths, relying on your experience and knowledge of the industry, while guiding the customer toward Ericsson offerings by highlighting Ericsson differentiation.
  • Champion customer requirements internally working with Ericsson product teams to influence Ericsson roadmap and capabilities to meet customer needs.
  • Be responsible for crafting a highly capable and experienced organization, capturing sales opportunities, and securing a high level of quality regardless of the engagement model.
  • Drive identification of opportunities and support generation of sales by ensuring that Ericsson is perceived as a technology leader and that our solutions (end-to-end) provide added value compared to the competition and highlight Ericsson differentiation
  • Build positive relationships with Ericsson account management teams, key customer decision-makers and influencers, Ericsson business units, third party partners, and other parties concerned
  • Manage the technical sales process and lead the designing of comprehensive and sophisticated technical solutions addressing customer needs
  • Evaluate Ericsson's current strategy & plans vs. customer's strategic plans
  • Initiate & drive customer dialog building on existing business
  • Support in developing & delivering customer presentations
  • Prioritize the customer needs and drive delivery of the customer solution
  • Up-sell opportunities during the entire process to supply to increased sales volumes

To be successful in the role you must have:

  • At least 10 years of relevant ICT experience including relationship sales, product management, or consulting
  • 5+ years in leadership positions
  • The ability to develop architectures and solutions directly with customers and in collaboration with cross-matrixed teams and subject matter authorities
  • Substantial and current cellular network experience in sales/solutions, network transformation, Core evolution and RAN Evolution. 4G and 5G experience is preferred.
  • Experience working with customers on technical strategy evolution
  • Exposure to how to price, sell and package Radio, Core, Network Management and End-to-End Solutions for Utilities
  • Ability to influence at an Executive/Senior Level
  • A University degree in Business or Engineering, Master's degree would be helpful or equivalent working experience
  • A continuous learner mentality and can quickly pick up new technology areas
  • Consultative selling skills
  • Outstanding communication and presentation skills

What's in it for you?

Here at Ericsson, our culture is built on over a century of courageous decisions. With us, you will no longer be dreaming of what the future holds - you will be redefining it. You won't develop for the status quo but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless.

What happens once you apply?

To prepare yourself for next steps, please explore here:

This position reports to the VP, CTO for Business Development Customer Unit North American

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more. If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [email protected]

The health, safety and well-being of our employees is our priority. Successful applicants will be required to disclose their vaccination status prior to employment. Except for those positions designated as 100% remote, successful applicants who did not provide the required proof of vaccination will be required to test weekly and wear masks at all Ericsson and customer facilities. This includes employees with medical or religious exemptions with testing as an accommodation. Compliance with government and customer requirements regarding vaccination may preclude unvaccinated applicants from employment for a particular job.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

Primary country and city: United States (US) || United States : Texas : Plano

Req ID: 682029

Be where it begins

Our Culture
Welcome to an inclusive, global company where your opportunity to make an impact is endless. Share your most innovative ideas, bring your unique perspective and bring your unique perspective in a speak up environment. With us, you will no longer be dreaming of what the future holds - you will be redefining it at a company where you're empowered to lead and perform at your very best.
Learning and Development
Being a part of our team means having the flexibility to take your career in many different directions, but it also means leveraging the supportive structure of a big organization, with clear personal and professional development opportunities.
Benefits and Rewards
We believe that great accomplishments deserve great benefits and transparent rewards. We strive to offer competitive, unbiased, and fair rewards for all our people. We empower you to manage your own time and promote flexible working opportunities, along with family-friendly policies.

Click here to find out more about our benefits.

Job Segment: Product Manager, Pre-Sales, Supply, Engineer, Marketing, Operations, Engineering, Sales
More Information on Ericsson
Ericsson operates in the Information Technology industry. The company is located in Seattle, WA, Plano, TX and Austin, TX. Ericsson was founded in 1876. It has 132137 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 75 open jobs at Ericsson, click here.
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