Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 92 million registered learners as of Sept. 30, 2021. Coursera partners with over 250 leading university and industry partners to offer a broad catalog of content and credentials, including Guided Projects, courses, Specializations, certificates, and bachelor’s and master’s degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in many high-demand fields, including data science, technology, and business. Coursera became a B Corp in February 2021.

We are looking for a senior product leader to join our Growth & Consumer product team. In this role, you will lead the effort to reimagine our current consumer surfaces, build a highly-engaging and delightful discovery experience, and help learners find & discover products that meet their needs. This is a critical role that will support all business verticals - Projects, Courses, Certificates, and our Premium / Degree Credentials.

In this role, you will have a direct impact on achieving consumer revenue and degree recruitment goals. You will set the vision for how each consumer segment discovers content throughout their lifetimeImprove and scale the discovery and nurture experience for high consideration products, such as Degrees.

The Consumer Experience team owns the user-facing consumer discovery experience - across desktop & mobile - including search, browse, recommendations, product pages, onboarding, discovery levers for retention, and discovery mechanisms for merchandising stackable credentials to nurture premium certification seeking learners.

Responsibilities

• Own the roadmap and strategy for the consumer discovery experience across the entire Coursera product portfolio. This includes: homepage, search, browse, product pages, cart, checkout, account, etc
• Build a delightful experience that accommodates needs of different customer segments and connects them to a range of products from professional certificates to stackable credentials and degrees 
• Test and optimize the consumer experience to drive content discovery & engagement, with an emphasis on driving engagement, activation, and conversion for paid premium products (e.g. degrees) to meet ambitious recruitment goals
• Collaborate closely with teams across learner experience, consumer, enterprise, marketing and degree recruitment to ensure we’re optimizing discovery across our entire ecosystem of products
• Collaborate with engineering, design, machine-learning, data science and user research to balance frequent product iterations with bigger bets, and ensure the teams are working on the highest ROI initiatives

Basic Qualifications

• 6+ years of product management experience with direct responsibility over the success of a consumer-facing product or product area

Preferred Qualifications

• Data-driven. You have experience using a combination of quantitative (A/B testing and multivariate experimentation) as well as qualitative research methods to prioritize and validate ideas.
• 0-to-1. You have taken products from idea to launch, with proven results post-launch
• An “owner” mindset. You are biased toward action, a great collaborator, a master simplifier, and someone who pushes towards clarity and delivery. 
• User-first. You understand and speak in terms of user value propositions, and to creatively inspire users to try the product. You take on complex product challenges and find elegant, simplifying solutions to avoid making them our users and partner's problems
• A high bar across the board -- from your own contributions to the people you work with, to the products you work on
• A never-ending desire to grow, learn, and change

Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at [email protected].

Please review our CCPA Applicant Notice here.