Presale Support Analyst (US Work at Home) (Remote)

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The Select Segment Presale Analyst is responsible for reviewing Request for Proposals (RFPs) and preparing medical, dental and vision quotes. The Presale Consultant works closely with the New Business Manager (NBM), Client Mangers (CM), Brokers and internal matrix partners to ensure an accurate and competitive Cigna quote is generated.

The ideal candidate for this role is driven to make an impact on the business and motivated to drive for excellence. You are a quick learner, who is detail oriented and can handle multiple priorities at once. Within this role, you will be expected to manage your daily inventory of work where a high performance culture is balanced with the ability to develop your own career.

Role Summary:

The selected candidate will partner directly with New Business Managers, Client Managers and Underwriting partners to coordinate aspects of new business sales and existing business renewals within the Select Business Segment. The position is integral in driving membership and revenue growth by managing multiple aspects of the RFP (Request for Proposal) process and coordinating all deliverables to clients and/or producers.

Cigna is dedicated to creating a seamless experience for their customers, clients and brokers alike. In this role, you will be on the frontend of this experience as one of the first contacts representing Cigna. As a result, we want to ensure there is dedication towards accuracy, mutual resolution and a sense of urgency to deliver a quality product. If this role is mastered, the career pathway opens up opportunity to become a senior PC and other roles within Presale.

Role Components:
  • Prepare medical, dental and vision field quotes using Cigna rating systems
  • Utilize critical thinking skills to make decisions that benefit the business
  • Support new and existing sales managers
  • Manage the RFP process, report results and meet submission turnaround times
  • Ensure accuracy of information and opportunities in Salesforce.com
  • Request and coordinate various reports needed to complete a quote with various matrix partners
  • Timely submission of complete and accurate proposal data to Underwriting and other matrix partners
  • Proactive communication with internal and external customers to facilitate the RFP workflow
  • Communicate effectively with Brokers to demonstrate the value that Cigna brings to the market
  • Develop and build relationship with matrix partners
  • Support New Business Managers with benefit optimization
  • Engage in career enhancing activities to improve personal development


Minimum Qualifications:
  • Associate's Degree or equivalent work experience may substitute in lieu of degree
  • Health insurance background with general understanding of the overall sales process preferred
  • Strong written & verbal communication skills
  • Strong problem-solving and analytical skills
  • Detail oriented with exceptional follow-up skills
  • Basic math skills including comfort levels working with percentages & applying formulas
  • Ability to work in a production-like, fast paced environment and adapt quickly to change
  • Strong organization skills with the ability to work both independently and in a team environment; manage, prioritize and work on numerous projects at one time.
  • Ability to consistently meet tight deadlines and work under pressure while anticipating the needs of the customer and/or business partner and understanding the consequences of actions
  • Good computer based technical skills including Outlook, Excel and Word and internet/web navigation
  • The individual must have a sense of passion and enthusiasm, have excellent communication skills and value others' perspectives


For this position, we anticipate offering an hourly rate of $23 - $34, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

Helping our customers achieve healthier, more secure lives is at the heart of what we do. While you take care of our customers, we'll take care of you through a comprehensive benefits program that helps you be at your best. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and best in class well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and dozens of corporate discounts on essentials you use every day. For more details on our employee benefits programs, please visit the "Life at Cigna" tab on our careersite: www.cigna.com/careers

About Cigna

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: [email protected] for support. Do not email [email protected] for an update on your application or to provide your resume as you will not receive a response.
More Information on Cigna
Cigna operates in the Healthtech industry. The company is located in Bloomfield, CT, Phoenix, AZ, Philadelphia, PA and Plano, TX. Cigna was founded in 2022. It has 74000 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 184 open jobs at Cigna, click here.
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