Pie Insurance

Premium Audit Specialist at Pie Insurance

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Pie's mission is to empower small businesses to thrive by making commercial insurance affordable and as easy as pie. We leverage technology to transform how small businesses buy and experience commercial insurance—starting with workers’ compensation.
 
Like our small business customers, we are a diverse team of builders, dreamers, and entrepreneurs who are driven by core values and operating principles that guide every decision we make.
 
The Premium Audit Specialist will support the premium audit team assisting with the review of vendor audits and handling audit disputes. This role will work directly with Pie’s customers and partners to resolve dispute issues and process audits.  Additionally, a strong attention to detail will be crucial in examining the insured’s information and generating final audit reports. As a specialist you are also responsible for providing assistance and expertise to other remembers on the audit team. 
 
This role has the option to be hybrid or remote. Hybrid work locations provide team members with the flexibility of working partially from our Denver or DC office and from home. Remote team members must live and work in the United States, and have access to reliable, high-speed internet.
How You’ll Do It
    • Uses all appropriate systems and validation tools in order to effectively accomplish quality audit results, ensuring the policy premium is still right for the policy holder’s business. 
    • Provide Premium Audit technical support as a subject matter expert in areas such as classification use, payroll calculations,  internal audit procedures, and manual rules to both internal and external stakeholders.
    • Ensure that all Bureau Test Audit standards, where applicable, are met or exceeded. Determine actions required of Pie and vendors to ensure standards are met.
    • Knowledgeably and clearly communicate final audit results to customers and partners in order to provide an excellent experience.
    • Oversee the audit dispute process and ensure disputes are handled timely and accurately.
    • Develop and/or recommend training programs to address error trends and assist with completion of process improvement projects.
    • Other tasks, responsibilities, and projects as assigned.
The Right Stuff
    • High school diploma or GED required. 
    • 3+ years of professional work experience required. 
    • 1+ year experience in insurance is required.
    • 6+ months insurance audit experience required. 
    • Strong Communication Skills: confident verbal and written skills to deliver more complex information effectively
    • Developed Interpersonal Skills: builds strong cross-functional relationships. Adjusts communication and work style in order to work well with others
    • Attention to Detail: ability to review copious amounts of information and accurately record, sort and identify data relevant to audit 
    • Strong Customer Focus: ability to build strong customer relationships and deliver customer-centric solutions.
    • Sense of Urgency: ability to multi-task and work with speed, accuracy, and efficiency. The willingness to do what it takes to get the job done. 
    • Developed Sense of Curiosity: seeks to understand "the why”, asks questions, desire  to understand the perspective of others, ability to learn from everything.
    • Ownership and Accountability: approaches work with a sense of ownership, takes accountability for output, decisions, and mistakes.

Base compensation for position: $25.00 - $31.00 per hour

#LI-JF1

Compensation & Benefits 
  • Competitive cash compensation
  • A piece of the pie (in the form of equity)
  • Comprehensive health plans
  • Generous PTO, including paid sick leave 
  • Future focused 401k match
  • Generous parental and caregiver leave
  • Our core values are more than just a poster on the wall; they’re tangibly reflected in our work 

Our goal is to make all aspects of working with us as easy as pie. That includes our offer process. When we’ve identified a talented individual who we’d like to be a Pie-oneer , we work hard to present an equitable and fair offer. We look at the candidate’s knowledge, skills, and experience, along with their compensation expectations and align that with our company equity processes to determine our offer ranges. 

Each year Pie reviews company performance and may grant discretionary bonuses to eligible team members.

Pie Insurance is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.

Pie Insurance participates in the E-Verify program. Please click here, here and here for more information.

Pie Insurance is committed to protecting your personal data. Please review our Privacy Policy.  

Built In Colorado honors Pie in its 2022 Best Places to Work Awards
Pie Insurance Raises $118 Million in Series C Funding
Pie Insurance Named a Leading Place to Work in Colorado
Check out our great reviews from current and former employees on Glassdoor
 
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
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    • ReactLibraries
    • ReduxLibraries
    • MongoDBDatabases
    • MixpanelAnalytics
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    • AsanaManagement
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    • JIRAManagement
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What are Pie Insurance Perks + Benefits

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Pie Insurance has a group of Culture Ambassadors from across the organization. This group creates content and hosts activities that reflect our values and foster collaboration, and fun!
Daily sync
Open door policy
Team owned deliverables
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 16 weeks of parental leave for the primary caretaker. Pie also provides 16 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Pie provides employees with a flexible work schedule that includes Core hours.
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Generous PTO policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
We offer team members a parking subsidy.
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within

An Insider's view of Pie Insurance

How does your team reward individual success?

Our Customer Care team rewards success by giving "snaps" in team and company slack channels. We like to verbally recognize people in our team meetings by giving them a shout out and telling them they are valuable to the team and are appreciated! It is important to also be conscious of how people like to be recognized and not put people "on blast".

Seika

Customer Success Working Team Lead

How do you collaborate with other teams in the company?

As a Sales Manager, I work closely with Underwriting & Customer Care on improving our processes to be more efficient from quote to issuance. With Marketing, I help with campaign initiatives to roll out to new and old prospects. I also connect with our UX & Product Teams to provide feedback on ways to enhance our online quote flow for our customers.

Marty

Inside Sales Manager

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