Practice Architect at Zscaler

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Company Description

Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. 

With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances. 

Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.

Job Description

Professional Services Practice Architect

The Practice Architect is responsible for supporting high-profile customer engagements, while also contributing to the definition of core professional services strategies, methodologies and processes. This role will be responsible for shaping and optimizing Zscaler’s services in key subject matter areas through collaboration with internal product teams, field technical leaders and direct customer interaction. The Practice Architect will serve as a senior level technical leader who will coordinate between Zscaler’s pre-sales/sales teams and professional services delivery teams to ensure alignment with the customers overall and ongoing network and cloud security transformation initiatives. This role requires in-depth technical expertise in networking, security, and cloud infrastructure along with the ability to engage and positively influence decision makers at all levels.


  • Act in a leadership capacity in order to define and deliver professional services solutions tailored to the customer’s cloud transformation roadmap.

  • Leverage your deep subject matter expertise to engage and provide guidance to senior level customer stakeholders in facilitating project success and best practice adherence.

  • Collaborate with cross-functional resources such as solutions architecture, sales/sales engineering and product management as needed in order to ensure alignment with customer’s overall transformation strategy.

  • Engage product management function to understand future product capabilities, customer use cases, and best practices to leverage in the team’s delivery methodologies.

  • Contribute to team development & growth through transfer of information and sharing of subject matter expertise.

  • Mentor and coach internal and partner consultants in new technology e and process areas, including consultative skills.


  • Minimum 7 plus years experience in networking and security architecture in either a pre-sales or professional services capacity.

  • Demonstrate deep knowledge of networking and security architecture and ability to engage in technical discussions with networking and security architects of large enterprises.

  • Previous experience in professional services methodology creation & implementation. 

  • Strong understanding and experience with Professional Services solutions/offerings for large enterprises.

  • Demonstrated ability to lead cross departmental collaboration on strategic initiatives.

  • Strong understanding on how to navigate large enterprise organization/personnel structures.

  • Experience collaborating with product engineering in order to provide real information, feedback, and data on product performance within customer’s environments.

  • Minimum BS in Engineering, CS, MIS or related disciplines preferred.

Additional Information

All your information will be kept confidential according to EEO guidelines.


What You Can Expect From Us:

  • An environment where you will be working on cutting edge technologies and architectures
  • A fun, passionate and collaborative workplace
  • Competitive salary and benefits, including equity

Why Zscaler?
People who excel at Zscaler are smart, motivated and share our values. Ask yourself: Do you want to team with the best talent in the industry? Do you want to work on disruptive technology? Do you thrive in a fluid work environment? Do you appreciate a company culture that enables individual and group success and celebrates achievement? If you said yes, we’d love to talk to you about joining our award-winning team. 
Additional information about Zscaler (NASDAQ: ZS ) is available at 

Zscaler is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Technology we use

  • Engineering
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • PipedriveCRM
    • MarketoLead Gen

An Insider's view of Zscaler

What are some social events your company does?

Here at Zscaler, we know how to have fun! Many of us participate in events ranging from celebrating cultural events, Intern Expos, Family Fun Day, International Women's day, to organizational off-sites.

We are able to find ways to celebrate anything from annual Employee Work Anniversaries to being recognized as a Great Place to Work company!


Talent Ops Specialist

What kinds of technical challenges do you and your team face?

One challenge my team faces is staying ahead in the ever-changing tech landscape. We’re tackling this by building a library of widgets, or carefully designed, reusable pieces of code, so we can keep our tech stack dynamic. The goal is to be able to plug these widgets into any of our products, reducing redundancy and keeping things loosely coupled.


Software Engineer

What are Zscaler Perks + Benefits

Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
Company Equity
Employee Stock Purchase Plan
Vacation & Time Off Benefits
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Promote from within

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