Toast
We empower the restaurant community to delight guests, do what they love, and thrive.
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Payments Commercialization Lead at Toast (Remote)

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Payments Commercialization Lead

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

As a Payments Commercialization Lead, you focus on Toast’s payments processing strategy and optimization as a business partner to the Go To Market, Customer Success, and Product teams.  You will be responsible for supporting and executing cross-functional strategic initiatives and project management across a variety of stakeholders. This is an individual contributor role.

About you: You love solving complex problems. You are motivated to bring new products and services to market. You are calm under pressure. You are excited to innovate the fintech industry and help restaurants grow their revenues. You love to run on your own but don’t hesitate to ask for help when you’ve hit a wall. You are a pleasure to work with and you love working with others. You balance the qual with the quant. You have experience in Payment Processing and FinTech- you know the difference between flat rate and interchange plus, you understand the different card networks, and you have exposure to various pricing strategies and operational processes. 

About this roll* (Responsibilities)

  • Design/support and execute top priority payments strategic initiatives as a business partner to the Go to Market and Customer Success teams; working also with Operations, Product Marketing, R&D, Customer Success, Business Intelligence, Finance
  • Drive successful outcomes for commercial aspects of strategic initiatives taking into consideration market research, data analysis, competitive intelligence, and customer experience
  • Responsible for project management/planning, market/competitor research, data analysis, output creation, and presentations
  • Build and implement a superior customer experience by  identifying and uncovering opportunities to delight 
  • Build Toast Payments expertise and keep a pulse on the Payments industry and ecosystem 

Do you have the right ingredients*? (Requirements)

  • Bachelor’s degree or equivalent work experience
  • Minimum 5 years of relevant professional experience
  • Strong understanding of Payment Processing and FinTech
  • Knowledge and experience of Commercial Payments, the broader B2B payments market
  • Fintech, Investment banking, or Management Consulting experience is strongly preferred
  • Strong time management, organizational, and relationship skills
  • Superior verbal, written, and presentation communication skills
  • Ability to analyze complex sets of data and understand payment pricing, rate cards, and interchange. Has had prior exposure to payments pricing methodologies and strategies 
  • Ability to design and lead cross-functional initiatives simultaneously, working across multiple stakeholders
  • Prior experience and/or solid understanding of the payment processing industry is a plus, maybe you have worked on payments pricing, processing or product in a past role  , but not required

*Bread puns encouraged but not required

Our Spread of Total Rewards

  • Unlimited Vacation
  • Sabbatical opportunity after five years
  • Professional Development Reimbursement Program
  • Commitment to Employee Wellness through resources such as a quarterly Wellness Stipend
  • Various peer and company recognition programs 
  • 401(k) and matching
  • Medical, Dental, & Vision Coverage
  • Mental Health Benefits
  • Subsidized backup childcare

#LI-REMOTE

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected]

For roles based in the United States:  As part of our commitment to the health and safety of our employees and their families, all individuals entering our US workspaces are required to provide proof of full vaccination against COVID-19 unless they have an approved medical or religious accommodation.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • jQueryLibraries
    • ReactLibraries
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    • ES6Libraries
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What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
We have 14 employee resource groups, known as Toast Communities, dedicated to empowering employees.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks

An Insider's view of Toast

How would you describe the company’s work-life balance?

Toast is a pretty special place to work. I really enjoy the collaborative and supportive work culture. Toast goes out of its way to take care of employees through additional days off to flexible hours to peer groups and training.

Brad

Senior Engineering Manager

How do you collaborate with other teams in the company?

Being a part of the R&D team, I collaborate closely with cross-functional partners like Product, Design, Quality and Documentation to ensure alignment across the team and ultimately execution. Since joining Toast, I have been stretched both technically and non-technically, grown my career and become a stronger engineer and a more effective leader.

Eden

Manager, Software Engineering

How has your career grown since starting at the company?

I began as an Implementation Engineer, moved into instructional design, and now I am in my dream role as a Product Manager. This is afforded because Toast fosters a culture where experts in their domains are eager to give you a masterclass in what they do – you only need to ask and be willing to learn. This is the best perk when working at Toast.

Sean Park

Product Manager

What unique initiatives do you have that encourage innovation?

I love our bi-annual company-wide Hackathons! The mission is to provide all Toasters with the opportunity to innovate on Toast’s products, processes, & culture while fostering new connections between teams and people. I absolutely love seeing Toasters come together; the energy, enthusiasm, & passion for making Toast better is incredibly inspiring!

Jane

Senior Director of Product Management

How does the company support your career growth?

When Toast hires you, they immediately invest in you and give you every bit of support to ensure you are not only successful but in the best position for growth. Aside from the great support resources, Toast has a team of some of the smartest people in tech that I've been able to learn from.

Royce

Senior District Sales Manager

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