PALET Operations Manager, Central

| San Antonio, TX
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Our Opportunity:

The “Productivity, Assessment and Logistics Enhancement Team” (PALET) is the central operations team for Fetch Package.  PALET is a team of logistic professionals with excitement for development with the ultimate goal of improving OTR/UTR KPIs and decreasing cost of Operations all while keeping to the Fetch core value of customers first. 

Fetch is looking for an Operations Manager to join PALET in developing best practice and process improvement for all facilities servicing the Central Region. The Fetch Operations Team is the driving force of our strategy to bring apartment residents secure and convenient package delivery. We are looking for an individual with a pragmatic and common sense approach to make proper business judgments and get things done.

As a leader responsible for continuous improvement for a large region, you will work alongside a Director of Operations and Regional Safety Manager to strategize key elements around facility, supply, growth, process and engagement. You will travel from site to site regularly to perform audits, lead projects with launches, as well as work with Operations and Warehouse Managers to solve big picture logistical challenges. PALET Operations Managers are pragmatic, project-based managers with a strong ability to influence others with problem solving and providing solutions that improve the service Fetch Package provides.

What you’ll do:

  • Work on projects related to creating mechanisms, improving compliance in standard operating procedures and standardization of best practices.
  • Lead launches within regions for new market expansion, existing market growth and building to building transitions.
  • Work alongside human resources, marketing, customer service, account management, sales and other stakeholders when leading launches or building solutions.
  • Procure and monitor supply expenditures for consumable and process-related materials.
  • Strategize fulfillment, dispatch and delivery improvements using lean principles, 5S and six sigma.
  • Perform yearly site audits to measure quality of operations of a Fetch warehouse, and set action plans for improvements.
  • Provide support for ground operations of a Fetch warehouse during times of regression. This includes filling the role of administrative or management positions.

What you’ll need:

  • The will and drive to achieve, maintain and increase high standards.
  • A bachelor’s degree from an accredited university.
  • 5+ years of experience in a management position.
  • 3+ years of experience in a position based on learning, development, launch or continuous improvement.
  • 3+ years of managing or executing cross-functional projects with tight deadlines.
  • Flexibility to travel 60+ nights a year.
  • Comfort with project based softwares and platforms.
  • Comfort with data extraction, and with complex data. Familiarity with spreadsheet based applications in terms of advanced functions and macros.
  • Clear and concise with electronic and verbal communication.
  • High-level of commitment towards prioritized decision making.
  • Ability to thrive under pressure.
  • Multi-tasking skills.
  • Comfort within a fast-paced environment.
More Information on Fetch Package
Fetch Package operates in the Other industry. The company is located in Austin, TX. Fetch Package was founded in 2016. It has 155 total employees. It offers perks and benefits such as Disability insurance, Dental insurance, Vision insurance, Health insurance, Life insurance and Family medical leave. To see all jobs at Fetch Package, click here.
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