CastleBranch is seeking an Order Expedite Specialist to join our Operations department. The Order Expedite Specialist is responsible for ensuring all order requests are sent to vendors and researchers in a timely manner.They are also responsible for ensuring all information is accurate and all documents necessary to complete the request are received.An ideal candidate has excellent communication skills, is dedicated to time management, and is detail-oriented.

Essential Duties and Responsibilitiesinclude the following:

• Facilitates client orders in accordance with guidelines
• Prioritizes individual workload chronologically, and takes into account priority levels
• Ensures all assigned areas are within Service Level Agreements at all times
• Communicates efficiently and effectively with many departments within the company pertaining to different parts of the order process.
• Although rare, this role may include communicating with clients, via phone and email, to ensure accuracy and completion.
• Additional responsibilities as assigned by management.

CastleBranch is an equal opportunity employer committed to creating a diverse workforce. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, service member status, amnesty or status as a covered veteran, or any other protected classification under applicable federal, state, and local laws.