Oracle Cloud Application Support Senior Associate at PwC (Indianapolis, IN)

| Indianapolis, IN
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A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology. Our Application Managed Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their Oracle investment by managing the support and continuous transformation of their solutions in the areas of finance operations, human capital management, supply chain management, reporting and analytics and governance, risk and compliance.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

  • Use feedback and reflection to develop self awareness, personal strengths and address development areas.
  • Delegate to others to provide stretch opportunities, coaching them to deliver results.
  • Demonstrate critical thinking and the ability to bring order to unstructured problems.
  • Use a broad range of tools and techniques to extract insights from current industry or sector trends.
  • Review your work and that of others for quality, accuracy and relevance.
  • Know how and when to use tools available for a given situation and can explain the reasons for this choice.
  • Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
  • Use straightforward communication, in a structured way, when influencing and connecting with others.
  • Able to read situations and modify behavior to build quality relationships.
  • Uphold the firm's code of ethics and business conduct.

Job Requirements and Preferences:

Basic Qualifications:

Minimum Degree Required:
Bachelor Degree

Minimum Years of Experience:
5 year(s)

Preferred Qualifications:

Preferred Fields of Study:
Computer and Information Science, Computer Engineering, Computer Management, Computer Systems Analysis, Business Studies, Engineering and Business

Certification(s) Preferred:

Oracle Cloud Certification - Any certification in Oracle Cloud Modules under Financials, Supply Chain, Enterprise Performance Management or Human Capital Management.

Preferred Knowledge/Skills:

Demonstrates a thorough level of abilities with, and/or a proven record of success as both an individual contributor and team member, identifying and addressing client needs by:
  • Communicating a broad range of services;
  • Managing engagements, including preparing concise, accurate documents and maintaining project economics while maintaining flexibility for unanticipated issues;
  • Supervising teams to create an atmosphere of trust and seeking diverse views to encourage improvement and innovation;
  • Answering questions and providing direction to less-experienced staff; and,
  • Coaching staff including providing meaningful, timely written and verbal feedback.
Demonstrates thorough abilities and/or a proven record of success leading efforts in consulting, designing, implementing, and supporting Oracle applications-based solutions, including the following:
  • Participating in the improvement of business processes, including but not limited to the following Oracle application-packaged modules: Oracle Cloud ERP, Oracle Cloud EPM, Oracle Cloud HCM, EBS, PeopleSoft;
  • Understanding common issues facing clients of all Industries and Sectors; and,
  • Troubleshooting, isolating and resolving critical issues by coordinating with offshore team members in a Managed Services support environment.
Demonstrates thorough abilities and/or a proven record of success with one or more Oracle Cloud application modules including:
  • Designing, implementing and supporting business processes in an Oracle Cloud environment;
  • Designing, building, testing and deploying various Oracle Cloud solutions;
  • Building relationships with clients;
  • Determining the root cause of incidents and making recommendations for prevention in the future;
  • Providing functional specialization to troubleshoot production issues and testing enhancements within Oracle Cloud applications;
  • Providing timely resolution and communicating of tickets in the production support queue;
  • Determining the root cause of incidents and making recommendations for prevention in the future;
  • Communicating with the client in an organized and knowledgeable manner;
  • Delivering requests for information;
  • Demonstrating flexibility in prioritizing and completing tasks; and,
  • Communicating potential conflicts to a supervisor.
Demonstrates thorough abilities and/or a proven record of success as a team member by:
  • Understanding team roles;
  • Demonstrating proven presentation skills to articulate ideas, options & solutions;
  • Contributing to a positive working environment by building relationships with team members;
  • Seeking guidance, clarification and feedback proactively; and,
  • Providing guidance, clarification and feedback to less-experienced staff.
At PwC, our work model includes three ways of working: virtual, in-person, and flex (a hybrid of in-person and virtual). Visit the following link to learn more: https://pwc.to/ways-we-work.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

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More Information on PwC
PwC operates in the Fintech industry. The company is located in Dallas, TX, Columbia, SC, Washington, DC, McLean, VA and New York, NY. PwC was founded in 2022. It has 251000 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 60 open jobs at PwC, click here.
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