Operations Support Associate at Evoqua Water Technologies (Pittsburgh, PA)

| Pittsburgh, PA
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About Evoqua Water Technologies

Evoqua Water Technologies is a leading provider of mission critical water and wastewater treatment solutions, offering a broad portfolio of products, services and expertise to support industrial, municipal and recreational customers who value water. Evoqua has worked to protect water, the environment and its employees for more than 100 years, earning a reputation for quality, safety and reliability around the world. Headquartered in Pittsburgh, Pennsylvania, the company operates in more than 160 locations across ten countries. Serving more than 38,000 customers and 200,000 installations worldwide.

Apply today to join our 4000 professionals around the world as we pursue our purpose: Transforming Water. Enriching Life.

Position Summary

Individual contributor completing standard business processes to support Sales and branch operations ensuring that customer contracts, billing, invoicing and issues of any administrative nature are resolved in a timely fashion. This role can support various business units and is critical to ensure proper documentation, payment and resolution of customer issues.

Core Responsibilities and Tasks
• Able to perform routine tasks related to the process that they support• Strong collaboration with customers and branch staff on dealing with issues• Supports branch staff in compiling metrics• Assists branch manager and service staff ensuring customer requests are completed in a timely manner• Ensure correct time entries and appropriate billing is maintained for projects and service engagements• Obtain and updates forms of payment to process for service orders from customers• Enter and create orders in SAP for pre-defined or standard jobs• Ensures all service operations and part numbers are added to service orders• Ensures on site tech safety credentials or current training in place.

Position Requirements

FORMAL EDUCATION:
Required:• High school diploma or equivalent plus 1 year of applicable work experience OR Associates degree with demonstrated capability in comparable work

KNOWLEDGE & EXPERIENCE:
Required:• Intra-departmental communication for purpose of alignment/ information sharing• Able to execute tasks with guidance• Ability to understand entry level concepts in execution and organization skills;• Understanding of general business concepts• Strong communication skills• Fluency in standard Microsoft Office applications (Outlook, Word, Excel, PowerPoint)• Basic understanding of ERP systems (e.g. SAP)• Basic understanding of typical IT business tools

Additional Details
• Live our culture and exemplify our Growth Enabling Behaviors to be highly enabled to deliver, highly empowered to succeed and highly accountable to lead.

Evoqua Water Technologies prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, national origin, sexual orientation or any other category protected by applicable federal, state or local law. Evoqua Water Technologies takes affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability.

EEO is The Law

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity

EEO is the Law - Poster (PDF)

Evoqua does not accept unsolicited resumes/candidates from search firms.

Nearest Major Market: Pittsburgh
More Information on Evoqua Water Technologies
Evoqua Water Technologies operates in the Greentech industry. The company is located in Pittsburgh, PA. Evoqua Water Technologies was founded in 2022. It has 3068 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 13 open jobs at Evoqua Water Technologies, click here.
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