Operations Associate
GoodRx is America’s healthcare marketplace. Each month, millions people visit goodrx.com to find reliable health information and discounts for their healthcare — and we’ve helped people save $30 billion since 2011. We provide prescription discounts that are accepted at more than 70,000 pharmacies in the U.S., as well as telehealth services including doctor visits and lab tests. Our services have been positively reviewed by Good Morning America, The New York Times, NBC News, AARP, and many others.
Our goal is to help Americans find convenient and affordable healthcare. We offer solutions for consumers, employers, health plans, and anyone else who shares our desire to provide affordable prescriptions to all Americans.
We’re committed to growing and empowering a more inclusive community within our company and industry. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has a seat at the table and the tools, resources, and opportunities to excel.
With that said, research shows that women and other underrepresented groups apply only if they meet 100% of the criteria. GoodRx is committed to leveling the playing field, and we encourage women, people of color, those in the LGBTQ+ communities, and Veterans to apply for positions even if they don’t necessarily check every box outlined in the job description. Please still get in touch - we’d love to connect and see if you could be good for the role!
We are hiring a Clinical Operations Associate to join the GoodRx Care team to help us increase access to affordable healthcare. Specifically, we are seeking an enthusiastic candidate dedicated to clinician management and operations needs. This includes tasks such as clinician recruitment, onboarding/offboarding, credentialing, training, engagement, pay, and communication. Utilizing a natural curiosity and high attention to detail, this role will also be responsible for clinician performance analysis, quality management, and platform support.
● Assist in the growth and development of a nationwide telehealth clinician network (physicians, nurse practitioners, nurses)
● Own several key responsibilities to the daily maintenance of Care Operations
● Work closely with clinical, operations, and product teams to continuously improve operational processes and our care platform
● Use data and clinical insights to make informed decisions
● Any and all tasks required to make sure that our operations are managed and scaled effectively
● Mission-driven: Our ultimate goal is to help others by bringing them access to care they may not otherwise receive. We want to bring people on board who share that passion and are motivated to help us get there.
● Adaptable: Ability to wear many hats, and this role is no exception. You'll be working across multiple teams and solving problems that you've never been exposed to before.
● Responsible: You take ownership of your work, and you operate with a high level of confidentiality and attention to detail.
● Minimum 2+ years experience in operations, consulting, healthcare, telemedicine, or start-ups
● Familiarity with data management tools such as Excel/G-Suite, Airtable, and Looker
● BA/BS required; Master’s preferred.
● Flexible work location and schedule/time off policy
● Domestic partner benefits coverage
● Supportive and positive team
● A commitment to a diverse and inclusive environment
GoodRx is America's healthcare marketplace. The company offers the most comprehensive and accurate resource for affordable prescription medications in the U.S., gathering pricing information from thousands of pharmacies coast to coast, as well as a telehealth marketplace for online doctor visits and lab tests. Since 2011, Americans with and without health insurance have saved $30 billion using GoodRx and million consumers visit goodrx.com each month to find discounts and information related to their healthcare. GoodRx is the #1 most downloaded medical app on the iOS and Android app stores. For more information, visit www.goodrx.com.