Jackpocket
Jackpocket gives lottery fans an easy, secure way to order lottery tickets from their phone.
Hybrid

Operations Associate - Part-Time

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Jackpocket is the first mobile lottery app in the U.S. that offers players a secure way to order official state lottery tickets, such as Powerball, Mega Millions, and more, via their smartphones. We're creating a more convenient, fun, and responsible way to play the lottery by modernizing the $300B global lottery market with a mobile platform that everyone, including grandma, can feel good about.

Jackpocket is looking for Operations Associates to support our lottery operations at our local fulfillment center. This is an in-person, hands-on position with room for growth at a fun and fast growing start-up! Candidates must be available for various shifts (AM/PM) plus occasional weekends. The starting pay rate for this role is $18 per hour.

Responsibilities

  • Perform lottery ticket purchasing and redemptions
  • Scan and upload lottery tickets, log progress, and process orders
  • Coordinate workflow so that goals and deadlines are met
  • Maintain printing and scanning equipment
  • Work alongside a team to meet Jackpocket goals
  • Assist with ad-hoc operational projects as needed

Qualifications

  • Flexible schedule including some weekends
  • Demonstrated maturity and leadership ability
  • Analytical thinking and problem-solving ability 
  • Possess a sense of urgency required to work in a deadline driven environment
  • Familiarity with technology and ability to operate our proprietary software system
  • Initiative to work with minimal instruction and direction 
  • Experience managing shift scheduling for employees
  • Frequent walking and standing and occasionally lift up to 25 lbs
  • Bachelor’s degree or equivalent preferred

 

This is a part-time non-exempt position eligible for overtime under FLSA requirements. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Jackpocket is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact [email protected].

 

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What are Jackpocket Perks + Benefits

Jackpocket Benefits Overview

Competitive salaries; health benefits up to 100% coverage; stock options; generous PTO; sick days, and holidays; 401K matching; flex work schedule & remote work options; commuter benefits; career growth and promotion from within; snack & meal perks; wellness benefits: Citi Bike, Headspace & Teladoc memberships to name a few!

Culture
Volunteer in local community
Partners with nonprofits
Jackpocket partners with Nonprofits like Foster Dogs NYC!
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Highly diverse management team
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Every other friday we provide catered lunch as part of our "Friday Wins" meeting.
Company-sponsored happy hours
Pet friendly
Professional Development Benefits
Job training & conferences
Jackpocketeers can take advantage of professional development opportunities like attending job-related conferences and seminars.
Lunch and learns
Promote from within
Online course subscriptions available
Paid industry certifications

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