ZS
Where bright minds rise in care of humanity’s greatest challenges to define what’s next - where passion changes lives.
Hybrid

Operations Assistant - Travel

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ZS is the world's largest consulting firm focused exclusively on improving business performance through sales and marketing consulting solutions, from customer insights and strategy to analytics, operations and technology. Together, we design and implement strategies that lead to greater market share, more competitive operations and increased use of today's latest technologies. From 22 offices worldwide, ZS professionals draw on deep industry and domain expertise to deliver impact where it matters for clients. We are particularly known for our expertise in the pharmaceutical and health care sectors yet work across a range of industries.
ZS' Corporate Support teams operate the firm's core internal enterprise functions. Our global teams comprise team-oriented, pragmatic and results-driven people who thrive in a challenging work environment. Our people come from diverse backgrounds but share a passion for quality customer service and dedication-whether our customer is a client or another ZS employee.
Administrative Services provides support services to ZS professionals as they complete their work. The administrative services team provides administrative support, travel-planning operations, catering coordination and facilities management.
Operations Assistant- Meetings We seek an experienced and organized Meetings Assistant. The Meetings Assistant provides in person and virtual meetings logistics support to our meeting sponsors for our internal meetings, including learning, space summits and corporate meetings. The position reports to the Operations Manager- Meetings and Travel.
Responsibilities:
Source venues and/or virtual meeting platforms

  • Gather specifications from meeting sponsor
  • Source in Cvent based on specifications
  • Create venue cost comparison of venues available using template
  • Research ratings on available venues


Contract venues

  • Work with senior team members to negotiate best rates, concessions and contract terms with venue
  • Work with senior team members to ensure contracts have standard ZS language and clauses as well as all meeting requirements listed correctly
  • Get approval on final contract from manager & meeting sponsor
  • Review contracts with Legal as needed and upload fully executed contracts in Onit


Onsite support

  • Provide onsite support for day of meeting at hotel/meeting location for the entire duration of the meeting
  • Develop relationships with hotel AV and banquet staff


Administration

  • Maintains and updates ZS Meetings calendar, SharePoint and One Note using established best practices
  • Manage ZS Meetings email box and respond to emails as needed


Work on ad hoc projects (meetings or travel related) as assigned by the Travel and Meetings Manager or Meeting Coordinators.
Qualifications:

  • College diploma required;
  • Must have and maintain a valid passport;
  • Up to 50% travel possible;
  • Computer fluency with MSOffice (Word, PowerPoint, Excel, Forms and Outlook), SharePoint, SAP and Chrome River;
  • Knowledge of Cvent a plus;
  • Strong oral and written communication skills;
  • Professional demeanor with ability to exercise good judgment and discretion;
  • Attention to detail, dependability/punctuality;
  • Proactive self-starter with ability to manage a wide variety of tasks and meet deadlines;
  • Experience working both independently and with a team in a demanding environment;
  • Positive outlook and sense of humor a must.


ZS is a global consulting firm. Fluency in English is required; additional fluency in at le ast one European or Asian language is desirable.
Candidates must possess work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.
ZS offers a competitive compensation package with salary and bonus incentives, complete medical/dental/life insurance programs and retirement savings benefits. We are an Equal Opportunity Employer.
NO AGENCY CALLS, PLEASE.

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What are ZS Perks + Benefits

ZS Benefits Overview

ZS offers competitive and comprehensive benefits, and strives to foster an inclusive environment for all. In addition to full medical, dental, vision, life and disability insurance, ZS offers generous PTO, family leave and fertility benefits, opportunities for learning and development, volunteer opportunities, social events, and a robust Belonging Network to engage with like-minded ZSers around the globe.

Culture
Volunteer in local community
ZSers have many opportunities to volunteer, donate and participate in pro-bono projects and events, throughout the year and on our global annual day of giving, ZS Cares Day.
Partners with nonprofits
ZS partners with many nonprofits, locally and globally, to provide volunteer hours and pro-bono project support.
Open door policy
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
ZS leadership conducts a company-wide meeting in a different ZS location each quarter, ensuring ZSers around the globe have the opportunity to connect with our leaders no matter where they're located.
Employee awards
Flexible work schedule
ZSers can work with their HR leader to request accommodations based on their individual needs.
Remote work program
ZSers can work with their HR leader to request accommodations based on their individual needs.
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
ZSers elect leadership each cycle, a structure ZS’s founders established to ensure cultural continuity and elevate leaders who embody the firm’s dedication to strategy, innovation & collaboration.
Mandated unconscious bias training
ZS aims to provide a bias-neutral experience for ZSers, including the hiring process and performance management. We offer support & training at all levels and are guided by our Hiring Bill of Rights.
Diversity manifesto
Diversity employee resource groups
All ZSers are invited to join our ZSer-led global Inclusion and Diversity Groups and Belonging Networks that help give voice to underrepresented ZSers across our firm.
Hiring practices that promote diversity
ZS strives for a bias-neutral hiring experience at each step of the process, and provides training and resources for all ZS interviewers. ZS developed a Hiring Bill of Rights to outline our commitment
Diversity recruitment program
The ZS SEED program is designed to help ZS engage with bright young minds at historically Black colleges and universities.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
ZSers can opt-in to cover out-of-pocket medical expenses with pre-tax contributions.
Disability insurance
ZS provides short term disability benefits for up to six months. After six months, you may be eligible for benefits under ZS’s long-term disability program.
Dental insurance
ZS offers employees, spouses/domestic partners and dependents access to a complete dental plan for a low monthly premium, including preventive and basic services.
Vision insurance
ZS offers vision insurance as part of the ZS medical plan.
Health insurance
ZS offers comprehensive medical insurance to employees, spouses/domestic partners and dependents for a low monthly premium.
Life insurance
ZS covers the cost of basic insurance at 100%.
Wellness programs
All ZSers are invited to join Healthy Minds @ ZS, an employee resource group that prioritizes mental health for all. ZS also offers perks such as discounted fitness classes through local gyms.
Mental health benefits
ZS offer mental health benefits through medical insurance and has partnered with Workplace Options to support ZSers and their immediate family members/dependents with in-the-moment support.
Transgender health care benefits
Financial & Retirement
401(K)
ZS helps our people prepare for their future with 401(k) retirement savings.
401(K) matching
ZS offers 3% matching.
Performance bonus
At ZS, year-end bonuses are paid out before the end of December. Bonuses are determined by company and personal performance, weighted heavily towards your own efforts.
Charitable contribution matching
ZS matches employee donations and/or volunteer time, up to an annual maximum of $2,000 USD.
Child Care & Parental Leave Benefits
Childcare benefits
ZS provides access to back-up care for children, adult, elder family members and pets during a lapse or breakdown in normal care arrangements at a significantly reduced rate, up to 10 times per year.
Generous parental leave
The Family Leave Program offers 10 weeks of paid time off for the birth or adoption of a child or the serious health condition of a family member. 
Family medical leave
The Family Leave Program offers 10 weeks of paid time off for the birth or adoption of a child or the serious health condition of a family member. 
Return-to-work program post parental leave
Company sponsored family events
ZS offers many company sponsored events, both inside and outside of the office, including holiday parties, bring your child to work day, and admission to sporting events and amusement parks.
Fertility benefits
ZS covers medically required infertility services, as well as egg retrieval cycles, cryopreservation and egg freezing.
Vacation & Time Off Benefits
Generous PTO
ZSs receive three weeks of paid time off per year. Principal and manager level roles start with four weeks of paid time off.
Paid volunteer time
ZSers have the opportunity to participate in our global day of service, ZS Cares Day, as well as many volunteer and pro-bono projects throughout the year.
Paid holidays
Paid sick days
ZS offers up to one week of paid sick leave annually, in addition to regular PTO.
Flexible time off
Floating holidays
Bereavement leave benefits
Office Perks
Commuter benefits
ZS offers pre-tax commuter benefits to all employees.
Company-sponsored outings
ZS offers many company events, including annual holiday parties, summer outings and other events.
Free snacks and drinks
ZS offices have stocked kitchens with drinks and snacks.
Some meals provided
Company-sponsored happy hours
Join ZS teams for happy hours, such as a meet and greet with a local chapter of a ZSer-led resource group or office-wide beverage cart.
Recreational clubs
Join one of our many ZSer-led groups, including sports leagues, book clubs and more.
Relocation assistance
ZS provides relocation assistance on an as-needed basis. ZSers can work with the ZS mobility team and their HR lead on their specific circumstances.
Professional Development Benefits
Job training & conferences
ZS offers dedicated learning and training resources available from day one, enabling ZSers to gain skills, capabilities and knowledge relevant to their professional growth.
Tuition reimbursement
ZSers with at least 36 months of tenure may seek ZS support for advanced studies. ZS also partners with SoFi for student loan refinancing.
Lunch and learns
ZS business groups, Inclusion and Diversity Groups, third-party subject matter experts and nonprofits organizations frequently hold Lunch and Learns for ZSers to attend in-office or virtually.
Promote from within
Mentorship program
At ZS, you’ll receive guidance from various mentors, including your Professional Development (PD) Coach, Project Mentor and Buddy.
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training

Additional Perks + Benefits

In addition to these benefits, ZS also offers: travel assistance insurance, SoFi student loan refinancing options, Milk Stork breast milk delivery services for working mothers, PerkSpot corporate discounts, and many options for professional development, networking and learning and development.

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