Onboarding Experience Coordinator

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Cognizant is seeking an Onboarding Experience Coordinator to support the growth of Cognizant's Digital Business in select North American cities.?To ensure Cognizant remains a?premier digital employer of choice, it is paramount to provide a?world-class interview & onboarding experience for our new employees. ?This role will also support local volume hiring events and ensure candidates have an exceptional interview experience via meticulous engagement at every step. ?Similarly, the Candidate Experience Coordinator directly engages with offered candidates via phone and video to ensure completion of hiring process steps in advance of joining Cognizant.? These steps include joining documents, facilitating background checks and assisting with new employee orientation on the first day of employment.
Job Responsibilities:

  • Ensure candidates receive a world-class interview & onboarding experience which reinforces Cognizant's digital employer-of-choice brand.
  • Coordinate with recruitment teams on transitioning candidates to "new hires" and ensure completion of related onboarding steps (background check verification and pre-joining paperwork)
  • Directly engage with new hires?via phone & video tools (Microsoft Teams)?prior to their first day, facilitating offer document completion, background checks, coordinating with local recruiters and hiring managers to ensure a seamless welcome for new hires
  • Be the "first day" ambassador/point of contact, assisting the new hire from offer extension through the new hire period
  • Manage onboarding artifacts, from "getting started" guides to in-depth documentation created in support of making a new hire most successful
  • Contact and pre-screen employee referral candidates
  • Ensure candidate completes post-joining steps, which include Form I-9 and work start confirmation (US based associates)
  • Perform other job duties as assigned

Required Qualification:

  • Bachelor's degree and 2+ years of human resource experience in a fast-paced environment
  • Excellent spoken English and written communication skills
  • Process-driven with an ability to analyze and optimize
  • Provide standard or ad hoc management reporting as requested
  • Strong organizational skills, keen attention to detail and ability to prioritize tasks and work independently
  • An outgoing, people-centric mindset resulting is 20-30 joinee outreach calls per day
  • Demonstrating strong communication skills that foster open and inclusive communication among diverse stakeholder groups and at varying levels of the organization
  • Prior experience communicating with US and Canada based candidates from multicultural, multinational, multi-gender backgrounds
  • Proficiency in MS Office (Word, Excel)
  • Strong calendar management skills

Nice to Have:

  • Applicant Tracking System (Taleo) experience preferred
  • Experience working with a fast-paced in-house Recruiting team
  • Outlook calendaring experience
  • Knowledge of employment guidelines and practices?



About Cognizant
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @USJobsCognizant. Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you have a disability that requires a reasonable accommodation to search for a job opening or submit an application, please email [email protected] with your request and contact information.

More Information on Cognizant
Cognizant operates in the Information Technology industry. The company is located in Teaneck, NJ, New Haven, CT, Edina, MN, Englewood, CO and Pheonix, AZ. It has 301000 total employees. To see all 109 open jobs at Cognizant, click here.
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