How will this role have an impact?

The Onboarding Coordinator will supply necessary knowledge, skills and behaviors to providers.  This information may be communicated through formal meetings, lectures, printed material or computer-based orientations.  This person will be a work extensively with our Credentialing, Recruiting, Education, and IT departments to ensure all providers are supplied with the proper support and tools needed to complete health assessments to Signify Health’s standards.

What will you do?

• Ability to work overtime, weekends and to be on call
• Supply information to Signify Health Physicians and Nurse Practitioners
• Receive feedback from Signify Health Physicians and Nurse Practitioners
• Build a relationships with Signify Health Physicians and Nurse Practitioners
• Present formal orientation for new Signify Health Physicians and Nurse Practitioners
• Go over checklist and FAQs with Signify Health Physicians and Nurse Practitioners
• Decrease the volume of equipment-related quality issues
• Pull reports and share new start volumes and trends
• Enter and update Virtus availability and provider profiles
• Communicating with members to confirm assessments were completed satisfactorily 
• Responsible for the security and privacy of any and all protected health information that may be accessed during normal work activities
• Pull reports and share new start volumes and trends
• Enter and update provider profiles
• Make day before checkup calls to physicians
• Make day after calls to physicians
• Have ability to give physicians counseling feedback in a professional manner
• Coordinate with supplies and Credentialing on supplies needed and shipped to the physicians
• Assist with off-boarding of providers as appropriate

We are looking for someone with:

• Minimum of 2 years successful work experience in business environment
• At least 1 year of successful work experience within the organization is preferred

About Us: 

Signify Health is helping build the healthcare system we all want to experience by transforming the home into the healthcare hub. We coordinate care holistically across individuals’ clinical, social, and behavioral needs so they can enjoy more healthy days at home. By building strong connections to primary care providers and community resources, we’re able to close critical care and social gaps, as well as manage risk for individuals who need help the most. This leads to better outcomes and a better experience for everyone involved. 

Our high-performance networks are powered by more than 9,000 mobile doctors and nurses covering every county in the U.S., 3,500 healthcare providers and facilities in value-based arrangements, and hundreds of community-based organizations. Signify’s intelligent technology and decision-support services enable these resources to radically simplify care coordination for more than 1.5 million individuals each year while helping payers and providers more effectively implement value-based care programs. 

To learn more about how we’re driving outcomes and making healthcare work better, please visit us at www.signifyhealth.com.

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