Office Manager at 3Play Media

| Boston, MA
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3Play Media is a rapidly growing, profitable technology company with a startup culture making a huge impact on the way people consume online media. We provide premium captioning, transcription, audio description, and translation solutions to over 5,000 higher ed, enterprise, media, and government customers. Our goal is to simplify the workflow through flexible APIs, a secure online account system, and integrations with a multitude of players, platforms, and lecture capture systems. We got our start in 2007 out of MIT Sloan and we are based in Boston, MA.
We are looking for a full-time Office Manager to join our growing team. The Office Manager is responsible for creating and maintaining a positive work environment that aligns with 3Play's culture. They will ensure that the office runs smoothly, employees are engaged, and that everyone has the tools needed to maximize productivity. The perfect candidate will be energetic and comfortable wearing multiple hats.
This position reports to the Senior Director of Human Resources and will be an integral part of the organization. The Office Manager has a wide and exciting range of responsibilities across the organization including: facilities management, administrative assistant, and social coordinator. This is a great opportunity for someone looking to grow their career with an organization that is committed to accessibility and working for a purpose!
DAY TO DAY:
  • Fosters a welcoming and supportive environment for all employees and visitors
  • Orders, stocks and organizes all office supplies, beverages, and snacks; manages all related vendor contracts
  • Monitors the office conditions and arranges for all necessary maintenance and repairs; ensures cleanliness and safety of office
  • Serves as liaison with property management services to address day to day concerns and manages associated contracts and lease
  • Manages relationship with IT vendor, ensures all IT needs/requirements are met, and assists with requests for IT support
  • Handles all ingoing and outgoing mail and packages
  • Orders office furniture and computer equipment
  • Completes administrative tasks for the executive, finance and HR teams
  • Addresses employee' queries and escalates appropriately
  • Plans and manages company events; serves as chairperson of the social committee and facilitates all hands company meetings
  • Participates as needed in special projects for the administrative, finance and HR teams
  • Office calendar and reservation systems management
  • Assists with travel and lodging arrangements for employees as needed
  • Perform executive assistant duties for C-suite as needed
  • Assists with HR duties as needed to include: onboarding new employees, benefits, and payroll
  • All other duties and responsibilities as may be assigned

WHO YOU ARE:
  • Experience as an administrative assistant, executive assistant or office manager; Associate's or Bachelor's degree preferred
  • Tech savvy - Ability to do basic troubleshooting on technical issues and escalate as necessary; comfortable working on both Macbooks and PCs
  • Superb written and verbal communication skills
  • Proficiency with MS Office (Word, Excel, and PowerPoint), G-Suite, Zoom, Slack, DropBox, and Adobe preferred
  • Excellent organizational, planning, and time management skills
  • Ability to multi-task in a fast-paced environment
  • Detail oriented with advanced problem-solving skills
  • Creativity and ability to suggest improvements
  • Discretion in handling highly sensitive and confidential information
  • Enjoys working both independently and together as a team
  • "Roll up your sleeves attitude" and flexibility - Willing to many different types of tasks and assist employees and visitors
  • Ability to work outside of normal office hours occasionally
  • Knowledge of basic HR practices preferred

OUR PROMISE TO YOU:
  • We have an awesome work environment! Our team works hard but loves to have fun. We have company sponsored events like 3plympics, holiday tastings, summer outings and much more.
  • The work is exciting and gratifying, and you would make a direct impact on our success.
  • Located right in the North End with plenty of space and natural light. Our kitchen is always stocked and we subsidize transportation costs.
  • From professional growth and development opportunities to competitive compensation and personalized benefit plans, we've got you taken care of.
  • We display, respect, and embrace inclusion. 3Play Media provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected federal, state or local laws.
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An Insider's view of 3Play Media

What’s the vibe like in the office?

I love that I'm constantly learning and being challenged. No matter what, I love how my ideas are valued and heard – at 3Play, you really feel like you're part of the company & you can directly see how your efforts are leading to the company's success.

Sofia

Marketing Programs Manager

What's the biggest problem your team is solving?

What my team is trying to solve isn't necessarily a problem... the company keeps on growing, and we're just trying to keep up!

Amanda

Office Manager

How has your career grown since starting at the company?

My experience at 3Play has been a whirlwind – I was hired for content production in 2014, and now I'm the VP of Marketing! I currently manage our marketing team, strategy, & operations.

My background is a testament to how the company feels about promoting internally, and I'm grateful I was given the chance to prove I could make an impact.

Lily

Vice President of Marketing

What is your vision for the company?

We're at the forefront of making video the ultimate tool for learning, communication, and entertainment. One day, nearly every video will be accessible.

This presents exciting (and daunting) operational challenges, which we're taking on full steam ahead to be the unequivocal leader in the space.

Josh

Co-Founder, Chief Revenue Officer

How do you collaborate with other teams in the company?

The culture is generally quite open, and people are very friendly – they're just a ping away, always ready to help!

We also have an event called "3Play Palooza," that encourages company collaboration across teams to collectively understand & tackle various challenges we face.

Neel

Senior Software Engineer

What are 3Play Media Perks + Benefits

3Play Media Benefits Overview

At 3Play Media we know that a company is only as good as its people, which is why we want ours to have everything they need to feel great. We offer comprehensive health insurance benefits.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
We have lots of mini committees like Social Committee, Accessibility Committee, D&I Committee & 3Play Palooza Committee - each of which organizes events at 3Play focused on our mission and values.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 8 weeks of parental leave. For employees with the company 6 months or more, the first 6 weeks are paid at 100% of base salary.
Flexible Work Schedule
We provide employees with a flexible work schedule that includes flexible start and end times as well as during the day.
Remote Work Program
Our remote work program includes work from home during the COVID pandemic and at all other times work remotely on occasion as needed.
Family Medical Leave
Company sponsored family events
We have an annual summer outing for our employees and their families.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Customized development tracks

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