Office Manager

| Framingham, MA
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Our Mission

DUST Identity provides security, integrity, and traceability to the world’s supply chains. DUST, or Diamond Unclonable Security Tag, uses diamond particles as unique and unclonable markers on individual items. Think of a barcode, but invisible, unfalsifiable, and made with diamonds! With DUST, customers can ensure that every physical object — whether an airplane part, microprocessor, or priceless work of art — is verified, authenticated, and ultimately, trusted.
DUST Identity is a fast-growing venture-backed startup at the intersection of innovations in materials, hardware, and software. DUST Identity is looking for new team members who are eager to take on the challenge of building the industry standard for physical object identification and security.

Your Impact

We are seeking an enthusiastic and passionate Office Manager to join our growing team. As part of the DUST Identity team, you will have an opportunity to define and drive the day-to-day operations of the company’s headquarters and build scalable systems and processes to support a rapidly growing operation. You will be the hub of communication and point of execution for all office programs. You will have a significant impact on DUST Identity’s culture by acting as a resource for all employees and creating an office environment in which employees can thrive personally and professionally.

Responsibilities include but are not limited to:

  • Management of office and facilities services with an emphasis on customer service, efficiency, and scalability
  • Ownership and management of all external vendors, including property/facilities management, as related to office or facilities services
  • Lead or participate in the planning and execution of office-wide or company-wide meetings and team outings
  • Recommend and implement updates to office policies, procedures, and safety standards (visitor registration, security, ADA/OSHA compliance, etc.) and monitor and maintain compliance with these policies
  • Manage selection and purchasing of all office supplies, snacks, and beverages
  • Manage budgeting and expense reports for all office/facilities services and products
  • Provide document production services - including formatting, copying, digital processing, printing, binding, and/or distribution - sometimes adhering to tight deadlines
  • Collaborate with IT to ensure availability of conference rooms and audio-visual equipment and services as needed for internal and external meetings
  • Collaborate with Administrative team members to manage visitor logistics and support
  • Select and purchase company swag
  • Support HR-related tasks, such as employee onboarding
  • Assist with other projects as needed

What You Bring

  • 5+ years of office management experience in a high-growth, venture-backed environment
  • Strong project management skills
  • Proficiency using both PCs and MacBooks, Microsoft Office Suite, GSuite apps, various teleconferencing tools, and A/V equipment
  • Excellent organization, time management, and attention to detail
  • Self-sufficiency and the ability to anticipate problems and proactively identify and propose creative solutions
  • Excellent oral and written communication skills, including the ability to persuade and build consensus

    Details You Should Know 

    • Start Date: Immediately
    • Must have legal right to work in the United States without sponsorship
    • Location: Framingham, MA
    • Compensation: Market Competitive + Equity
    • Travel: None
    • DUST Identity is an equal opportunity employer

    What We Offer

    • Award-winning startup with a product that matters
    • Equity
    • 401k
    • An abundance of snacks/coffee
    • Medical, dental, vision, LTD, and life insurance
    • Flexible paid time off policy
    • Casual dress

    In accordance with client requirements on DUST Identity, new employees will be required to provide proof of vaccination or exempt status prior to starting employment.

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    Technology we use

    • Engineering
    • Product
    • Sales & Marketing
      • JavascriptLanguages
      • PythonLanguages
      • FlaskLanguages
      • ReactLibraries
      • ReduxLibraries
      • Node.jsFrameworks
      • Serverless FrameworkFrameworks
      • PostgreSQLDatabases
      • DynamoDBDatabases
      • Google AnalyticsAnalytics
      • BalsamiqDesign
      • IllustratorDesign
      • PhotoshopDesign
      • SketchDesign
      • SolidWorksDesign
      • JIRAManagement
      • WrikeManagement
      • CraftCMS
      • HubSpotCRM

    An Insider's view of DUST Identity

    What are some social events your company does?

    Our team loves exploring our neighborhood for new food and once a week we have an outing to find a new "hole in the wall." We are ending the year with our first annual team offsite in a Catskills' lodge - it will be filled with team building and outdoor activities.

    Suki

    Process Improvement Manager

    What's the biggest problem your team is solving?

    From parts in fighter jets to tomatoes in the grocery store, how do we know that products are genuine and produced according to the seller's promises? Identity is the key to trust. We create trust by providing an unclonable fingerprint for physical things that securely binds objects of any size to their digital records.

    Peter

    VP of Operations

    What makes someone successful on your team?

    Initiative and inquisitiveness. Since joining I've seen a culture that fosters assumption challenging, creative problem solving, and ownership. I think anyone who is excited to listen actively to others; engage with and challenge ideas; and drive innovation would thrive at DUST.

    Chris

    Head of Cloud Services

    What are DUST Identity Perks + Benefits

    DUST Identity Benefits Overview

    We provide flexible PTO, competitive salaries, company stock options, 401(k), great medical, dental, and vision, and PARKING. We're always looking for ways to improve our offerings and welcome input from our employees.

    Culture
    Volunteer in local community
    Friends outside of work
    Eat lunch together
    Team owned deliverables
    Group brainstorming sessions
    Open office floor plan
    Diversity
    Dedicated Diversity/Inclusion Staff
    Health Insurance & Wellness Benefits
    Flexible Spending Account (FSA)
    Disability Insurance
    Dental Benefits
    Vision Benefits
    Health Insurance Benefits
    Life Insurance
    Retirement & Stock Options Benefits
    401(K)
    Company Equity
    Performance Bonus
    Child Care & Parental Leave Benefits
    Flexible Work Schedule
    Vacation & Time Off Benefits
    Unlimited Vacation Policy
    Paid Holidays
    Paid Sick Days
    Perks & Discounts
    Casual Dress
    Company Outings
    Stocked Kitchen
    Some Meals Provided
    Parking
    Professional Development Benefits
    Job Training & Conferences
    Lunch and learns
    Cross functional training encouraged
    Promote from within
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