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Segra is searching for a Number Portability Technician to work in one of our Segra Offices: Columbia SC, Charlotte NC, Richmond or Waynesboro VA.

This positionwill be responsible for reviewing, processing and managing internal numberporting orders including Toll Free, Customer Service Record, and DirectoryListing services for Segra. The NumberPortability Tech will coordinate the installation of the porting services withProject Coordinators, ensuring a smooth and timely conversation for Segracustomers.

The ideal candidate will have strong attention to detail andproven experience in a role requiring organizational, time management andadministrative skills. The Number Portability Technician must possess anddemonstrate excellent customer service skills.

Other Qualifications Include:• Excellent verbaland written communication skills• Proficiency withInternet and Microsoft Office applications to include, but not limited to: Wordand Excel• Must have theability to utilize a computer keyboard and monitor for extended periods• Ability to multitask effectively• Must haveeffective interpersonal skills to interact successfully with customers,management, and team members to ensure customer satisfaction• Must be able toprioritize and re-prioritize as needed in a fast-paced working environment,especially when dealing with time sensitive issues and mandated deadlines• Must beanalytical and have proven problem solving abilities• Experience inNumber Portability activities and/or use of telephony vocabulary desired

Who are we?

We are Segra. We are one of the largest independent fiber network companies in the Eastern US. Segra has a broad and dense service footprint across the Mid-Atlantic and Southeast. We are known for our future-forward infrastructure and state-of-the-art voice and data technology solutions forbusinesses and the public sector, as well as wholesale transport services to some of the world's largest carriers. Our network features the latest advances in, IP, Ethernet, and dark fiber architectures, as well as high performance data centers throughout the Mid-Atlantic and Southeast regions. In addition, our network powers technology solutions such has Hosted Voice, Security andCloud. We have engineered our entire company operations to put our customers at the very center of everything we do.

We invest in the communities of our customers by hiring locally and continually upgrading our network infrastructure. We have over 900 employees in 90 facilities, including 14 sales offices in 44 markets. We exist purely to help businesses within our footprint be successful. Come join us aswe continue to grow and provide our customers a superior customer experience.

Employees must be fully vaccinated against COVID-19. (Reasonable accommodations for medical and religious objections will be considered.)

SEGRA is committed to being an equal opportunity employer. The company does not discriminate on the basis of sex, race, color, creed, national origin, age, religion, sexual orientation, gender identity, gender expression, pregnancy, genetic information, veteran status, disability, or any other characteristic protected by applicable federal, state, or local laws in employment with or treatment once employed in the company. No question on this application is used for the purpose of limiting or eliminating any applicant from consideration for employment on any basis prohibited by applicable local, state or federal law. Individuals with disabilities may be entitled to a reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform SEGRA's personnel if you need assistance completing this application or to otherwise participate in the application process.


Other details
  • Job Family 13
  • Pay Type Hourly

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More Information on Segra
Segra operates in the Big Data industry. The company is located in Reston, VA, Charlottesville, VA, Glen Allen, VA, Virginia Beach, VA, Charleston, WV, Roanoke, VA, Raleigh, NC, Greensboro, NC, Raleigh, NC, Wilmington, NC, Charlotte, NC, Charlotte, NC, Greenville, SC, Columbia, SC and North Charleston, SC. Segra was founded in 2022. It has 637 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Life Insurance. To see all 18 open jobs at Segra, click here.
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