New Coach Enrollment Coordinator at Sounding Board, Inc

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WHO ARE WE

Sounding Board is the first-of-its-kind coaching enablement platform for large enterprises offering both the technology infrastructure and the coach network to enable and scale coaching practices organization-wide. A Series B startup backed by top tier VCs with a vision to democratize access to coaching across all levels of an organization, Sounding Board combines a Saas, cloud-based management platform with a high quality, managed network of global coaches that can deliver remote, virtual 1:1 and group coaching at scale. Our customers include large scale enterprises like Intel, Kraft Heinz, Mozilla, Dropbox & Cloudera and high growth companies across every industry such as Chime, Plaid, Zoom and UserTesting. When companies partner with us they see a resulting increase in promotion, retention and development of critical leadership skills in their participating employees. SAP.iO foundry recognized Sounding Board as one among the top 7 HRTech startups in 2019. 

WHY SOUNDING BOARD?

  • We are a mission-driven company creating the next generation of leaders

  • Exciting, early-stage startup led by experienced, entrepreneurial founders from TapJoy, SigFig, The Marcus Buckingham Group, Reflektive, YouTube

  • Backed by leading investors including Bloomberg Beta, Precursor Ventures

  • Competitive salary, and benefits

  • Remote working environment 

  • Passionate, diverse & inclusive team 

  • Coaching & Wellness benefit – Every employee gets a 1:1 coach & monthly wellness stipend

  • Unlimited PTO – Take time when you need it

  • 401K retirement plan

  • Company-paid life insurance 

  • Company paid health benefits for employees and their eligible dependents

  • Fully-remote work environment 

WHAT IS THE OPPORTUNITY?

With a personal commitment and investment in recruiting and hiring the highest caliber leadership coaches in the industry, the candidate will support the Manager, New Coach Enrollment with all recruitment, screening, hiring, and enrollment activities needed to onboard new coaches into Sounding Board. The candidate will develop an understanding of the key drivers of success to ensure that diverse and talented coaches are hired to align with the growing business needs of the company. The candidate will also help build a strategic approach to ensuring recruitment, screening, and hiring processes can scale with the growth of the business globally, organizing, adapting, and evolving standard operating procedures to support the strategy. Finally, the successful candidate will find creative and innovative ways to maintain engagement between Sounding Board and “Basecamp” coaches who have been selected to work for Sounding Board but have not yet been enrolled in our new coach training program.

The candidate will partner closely with the leaders of the Coaching Services and Human Resources functions, the chief coaching officer, other leaders in the coach community, and the network of global contracted coaches to ensure a successful onboarding of new coaches. The candidate will also partner closely with Sounding Board staff to successfully bridge the business and coaching sides of the enterprise to align all of the organization’s functions with its commitment to being a coach-focused, leadership development organization. Through support and coordination of Sounding Board’s new coach recruitment and hiring processes, this candidate will support Sounding Board in maintaining the highest caliber of coaches in the coaching industry.

WHAT WILL I BE DOING?

  • Lead the coordination of logistics for our robust coach recruitment, interview, and hiring processes and strategies leveraging several technology solutions

  • Conduct initial reviews of coach applications received and organize applications within the vendor management system

  • Manage the scheduling and coordination of the new coach interview experiences utilized by Sounding Board

  • Oversee all contracting, onboarding, and background check processes for all new coach applicants

  • Conduct recruitment efforts, including the scheduling of recruitment webinars, to source coach applicants around the globe with the specific skills and talents needed to align with Sounding Board’s growing business needs

  • Schedule learning and engagement events for coach applicants upon hiring and prior to onboarding

  • Partner with the Coach Development Manager to:

    • Schedule and project manage the onboarding of new coaches into Sounding Board’s new coach training program

    • Ensure Sounding Board University and other forms of technology are leveraged to automate as much of the logistical management of the coach recruitment, selection, and screening processes

    • Ensure all events scheduled to support the recruitment and screening of coach candidates are coordinated alongside other events scheduled by Coaching Services 

    • Ensure hired coaches successfully transition into Sounding Board’s new coach training program

  • Be a knowledgeable point of contact within the Sounding Board Coaching Services team, as well as within the Sounding Board coach community, modeling the company values and The SB Way

  • Provide support to coach applicants in navigating the learning management system as they go through the application and hiring process

WHAT EXPERIENCE/QUALIFICATIONS DO I NEED?

  • Bachelor’s degree, preferably related to adult learning and development, business, customer service, or human resources 

  • 3-5 years professional experience in human resources or recruiting

  • Experience working within organizations operating globally strongly preferred

  • Knowledge of and/or experience working within the professional coaching industry is preferred, but not required

WHAT SKILLS DO I NEED?

  • Excellent verbal, written, and oral skills 

  • Dependable, positive, and detail-oriented with excellent follow-through skills 

  • Able to function strategically as well as tactically to successfully manage projects

  • Experience managing complex projects and demonstrated ability to achieve success both independently and through others

  • Ability to work in a team environment with collaboration across multiple areas, fostering collaboration and teamwork

  • Demonstrated ability to influence through relationships

  • Experience building trusted relationships with peers and colleagues

  • Demonstrated experience successfully planning and managing projects and programs of all sizes to agreed upon timelines

  • Ability to develop standard operating procedures and to identify and execute process improvements

  • Understanding of technical systems that promote, enhance, and organize community cultures

  • Strong decision-making, organization, and problem-solving skills 

  • Experience in high growth or early stage startups and an ability to learn and adapt quickly

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • JestFrameworks
    • FigmaDesign
    • IllustratorDesign
    • MiroDesign
    • PhotoshopDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • WordpressCMS
    • DocuSignCRM
    • SalesforceCRM

What are Sounding Board, Inc Perks + Benefits

Culture
Partners with Nonprofits
Friends outside of work
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity
Highly diverse management team
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Professional Development Benefits
Job Training & Conferences
Diversity Program
Cross functional training encouraged
Promote from within
Mentorship program
Customized development tracks

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