Infrastructure Capacity Manager

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About Us

Launched in 2011, Twitch is a global community that comes together each day to create multiplayer entertainment: unique, live, unpredictable experiences created by the interactions of millions. We bring the joy of co-op to everything, from casual gaming to world-class esports to anime marathons, music, and art streams. Twitch also hosts TwitchCon, where we bring everyone together to celebrate, learn, and grow their personal interests and passions. We’re always live at Twitch. Stay up to date on all things Twitch on LinkedIn, Twitter and on our Blog.

About the Role

We are quickly growing our sizable infrastructure and are looking for a passionate Network Capacity Manager. You will invent and build new capabilities around demand forecasting, capacity analysis, topology, and operations modeling. You will analyze data, create models, and present findings to a broader group, often as part of a strategy narrative. You will work closely with sales, marketing, finance, product managers, engineering, design, operations, and executive teams to roll out your plans and create a feedback loop into the planning and modeling process. You can dive deep into a process, reassess old assumptions, and propose new new solutions backed with data. You will report to the Network Capacity Manager.

You Will:

  • Drive cross-functional initiatives to improve network infrastructure capacity management and planning.
  • Document and propose capacity expansions and maintain the roadmap of approved network capacity projects.
  • Engage with engineering teams on projects to drive efficiency in utilization.
  • Manage consolidated demand forecasts and capacity planning roadmaps.
  • Contribute to and manage Capex and Opex estimates for capacity investment proposals.
  • Define, document and communicate standards, triggers, thresholds and SLAs and ensure those are aligned with cross functional teams.
  • Engage with other Video platform teams on usage of capacity, forecasted changes in technology demand and upcoming roadmap capacity.
  • Engage with partner teams across AWS to align processes to enable Twitch to take advantage of the scale and economies of scale presented by being part of the world's leading IaaS organization.

You Have:

  • Bachelor's degree or higher in Computer Science, Engineering, Mathematics or related experience.
  • 5+ years of related professional experience in network capacity management or Wide area network engineering
  • Experience leading and interacting with cross-functional teams
  • Demonstrated ability to manage multiple projects - prioritization, planning, and task delegation
  • Demonstrated ability to work with, guide and influence network engineering and operations teams

Bonus Points

  • Proficiency in simplifying complex data and translating it into action.
  • Experience with data warehousing, data modeling methods.
  • Network engineering background
  • Strong data analytics

Perks

  • Medical, Dental, Vision & Disability Insurance
  • 401(k), Maternity & Parental Leave
  • Flexible PTO
  • Commuter Benefits
  • Amazon Employee Discount
  • Monthly Contribution & Discounts for Wellness Related Activities & Programs (e.g., gym memberships, off-site massages, etc.),
  • Lunch Served Daily
  • Free Snacks & Beverages

We are an equal opportunity employer and value diversity at Twitch. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status, or other legally protected status

More Information on Twitch
Twitch operates in the eSports industry. Twitch was founded in 2007. It has 3370 total employees. It offers perks and benefits such as Volunteer in local community, Partners with nonprofits, Eat lunch together, Intracompany committees, Open door policy and OKR operational model. To see all 11 open jobs at Twitch, click here.
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