National Maintenance Associate
Open the door to your dream job and join #TeamMainStreet. With more than 22,000 homes in 30 markets, Main Street Renewal is one of the largest providers of single-family rental homes across the country. We understand that our employees are the invaluable drivers of our success. That's why we hire the most talented, passionate individuals who enjoy contributing to a growing, winning team. Here, you'll be a part of a fast-growing company dedicated to providing a best in class leasing and customer service experience to our residents.
A day in the life of a National Maintenance Associate:
The National Maintenance Associate is a support and coordination role and works directly with Main Street Renewal's maintenance vendors as well as various internal departments.
Communicate and manage relationships with maintenance vendors and technicians
Review and update reports in order to efficiently resolve resident service requests
Train and onboard vendors in regard to department processes and procedures
Schedule and assign work orders for resident service requests
Resolve billing issues on vendor invoices
Prepare ad hoc reports as requested
Performs other duties as assigned.
What you’ll need to have:
HS Diploma or equivalent
1 year of experience in the construction, property management, or real estate industry is preferred
Proficiency with Microsoft Office Suite of products
Must be organized, professional and work well in fast-paced environments
Must be able to consistently meet department deadlines
Must have excellent verbal and written communications skills
Just a few other things you should know:
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Our full-time employee benefits include:
- A competitive compensation package, annual bonus, 401k match
- Flexible PTO including 7 paid holidays, 1 floating holiday, and 1 volunteer day
- Employer-paid benefits (medical, dental, vision, health savings account)
- Professional career development and reimbursement
- Up to 16 weeks paid maternity leave; up to 4 weeks of paid parental leave
- Backup childcare offered through Bright Horizons
- Relaxed casual environment with virtual office events
Main Street Renewal is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status, and encourage all applicants to apply.