Mobile Device Manager

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Overview

We are Altice USA; a family of businesses that includes Optimum, Suddenlink, Optimum Mobile, Optimum Business, A4 advertising, Cheddar, and News12. Our common goal is connecting our customers to friends and
family, shows they love, advertising that resonates and news that matters. We're building a workforce that thrives on collaboration, inclusion, and innovation. We hope connecting you to a potential role is just the
beginning.

Responsibilities

The Manager of Mobile Devices is responsible for defining and managing the overall competitive commercial device offering strategy of Altice USA's Mobile Business. From concept creation through implementation, this role requires marketing, operational and business analytical skills to develop value propositions and deliver the best device programs and purchase path for our customers. The individual will own activities including go-to market and channel rollout of new devices, portfolio planning and device selection, business modeling and forecasting, recommendations for pricing, payment plans, promotions, and bringing to life industry trends and consumer insights into tangible strategies and sales results.

The candidate for this position will autonomously lead and be influential in a highly matrixed environment, partnering closely with the product management, marketing, procurement, sales, logistics, finance, operations, engineering, IT and other supporting functional teams.

Responsibilities

  • Drive revenue streams with all type of devices and accessories, directly and indirectly related to telecommunications.
  • Understands competitive products, consumer trends and incorporates these into strategic roadmaps while supporting all efforts to enhance the customer experience.
  • Takes ownership and oversight of flawless device / program launches, promotions and marketing campaigns across multiple platforms while working effectively with many cross-functional teams.
  • Execute and manage all programs pertaining to mobile devices including trade-in, certified pre-owned devices, device protection, etc.
  • Performs forecasting analysis of purchasing needs, establishes sales goals, and implements commercial initiatives to achieve sales targets.
  • Tracks sales performance, revenues, margin and market share, pricing management, and provides clear recommendations to the executive team.
  • Partner with the OEMs to launch new devices and develop compelling promotions to drive device sales and new customer acquisition.
  • Partner with Finance and Operations to develop financing and annual renewal programs
  • Partner with Sales and Marketing to develop a retail merchandising strategy.
  • Maintains P&L ownership of B2C devices.



Qualifications

  • Bachelor's degree in Business, Marketing or related field.
  • Minimum of five years of experience within a matrixed environment leading cross-functional teams in product management, vendor partnerships, retail and category management.
  • Minimum of five years of related experience with strategic planning, marketing management, business analytics within Telecom operators, traditional retailers, online retailers, vendors.
  • Experience in managing product lines focused on re-occurring revenue streams with an understanding of the customer life-cycle and successful subscriber base management strategies.
  • Experienced in forecasting and business case development.
  • Experience defining and launching products from conception to go-to market.
  • Experience managing vendor partner and supplier relations.
  • Able to proficiently prepare and deliver presentations for executive audience.
  • Deep knowledge in the development and execution of marketing strategies and complex offer construction.
  • Ability to operate with a high degree of autonomy and effectively deliver on multiple projects in a fast-paced and dynamic environment.



Altice USA is an Equal Opportunity Employer committed to recruiting, hiring, and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital
status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

Altice USA, Inc. collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law.

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Technology we use

  • Engineering
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What are Altice USA Perks + Benefits

Altice USA Benefits Overview

Medical, Dental, Vision and more
Paid Time Off
Tuition Reimbursement
401K with company match
Product benefits (within company footprint)
Pet Insurance, Life Insurance, Legal support, and more

Culture
Volunteer in local community
One Volunteer Day Annually to be used for a volunteer event of your choice!
Partners with nonprofits
Altice USA has been a long-time supporter of FIRST Robotics, fostering STEM skill development by sponsoring high schools teams and regional competitions throughout our service area.
Team based strategic planning
Open office floor plan
Employee resource groups
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
President's club
Employee awards
Diversity
Mandated unconscious bias training
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Floating holidays
Bereavement leave benefits
Office Perks
Commuter benefits
Professional Development Benefits
Tuition reimbursement

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