Marketplace Startup Operator at Protocol Labs (Remote)

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About Protocol Labs

Protocol Labs drives breakthroughs in computing to push humanity forward. Protocol Labs is a product-development lab, but behind the protocols and tools we build, behind the research and implementations, are passionate people, teammates, and community members. Most teams in the Protocol Labs Network are fully distributed and work remotely around the world. Engineers, researchers, and operators work in the open to improve the internet — humanity's most important technology — as we explore new advances at the intersection of many exciting fields (crypto, networks, distributed systems) and cultures (startups, research, open-source, distributed work).

Protocol Labs drives breakthroughs in computing to push humanity forward.‌ Together, we’ve successfully launched multiple web3 projects that deliver against that mission and vision, and we have ambitious goals to continue to transform and improve computing and the decentralized web.  

To boost growth of hundreds of start-ups in our network, we’re setting up a Marketplace featuring services providers that will unlock 10x growth for the network. Main verticals include Crypto Economics, Design, Product, Community, Growth Marketing, Finance / Token distribution, Legal, and much more. We’re also featuring within each vertical relevant content, experts, and tools/software. 

As a startup operator, you will play a critical role in building this product and setting up core operations to scale it. You will develop strong relationships with Web3 Founders from the network  to understand their needs, and influence the Product roadmap to build a product that they love. 

As Startup Operator at Protocol Labs you will...

  • Build relationships with web3 teams in the network to understand their needs and build programs to solve their problems within a short turnaround time
  • Gather and analyze feedback from teams, share learnings and incorporate them into our operations.
  • Own specific verticals from the marketplace
  • Identify gaps within current offering and prioritize areas of focus 
  • Execute a marketing plan to communicate Labs value proposition
  • Set up community operations
  • Scale new offerings or verticals 
  • Identify new features and collaborate with our Product team to scope and prioritize on the roadmap 
  • Collaborate with Content Lead to scale content offering


  • Have 8-12 years of experience in operations, business operations & strategy, or management consulting.
  • Have experience as a founder, especially in the web3 space.
  • You get a kick out of aligning first principles thinking, research and data insights to achieve great results.
  • Have strong problem solving, interpersonal, and analytical skills.
  • Handle both complexity and ambiguity well.
  • Have deep experience coordinating work across teams with different goals, especially in a global, fully distributed organization.
  • Pride yourself in being a self-starter, thriving even without much direction.
  • Have a rigorous, process-driven work style backed by an ability to communicate effectively.

Preferred Skills:
  • Hands-on experience with IPFS/Filecoin.
  • Experience with open source communities / projects.
  • Experience with distributed/remote orgs.
  • Experience scaling a product over multiple years


What’s it like to work at Protocol Labs?
Protocol Labs' mission is to improve humanity’s most important technology, the Internet. We build protocols, systems, and tools to improve how it works. Today, we are focused on how we store, locate, and move information. Our projects include IPFS, Filecoin, libp2p, and more.
As a distributed team, we hire anywhere in the world, and at various levels of experience (entry, senior, staff). We look for people with unique perspectives and diverse backgrounds.
We have a great benefits package, including parental leave, contributions to your retirement, competitive pay, and unlimited time off. For U.S.-based employees, we also provide platinum-level health, dental, and vision coverage for you and your family.

If you’re passionate about the future of computing and a more democratized internet, we want to talk to you.

GDPR for Job Applicants and Candidates

When you apply to a job on this site, the personal data contained in your application will be collected by Protocol Labs, Inc. (“Protocol Labs”), which is located at 427 N Tatnall St #51207, Wilmington, Delaware 19801 and can be contacted by emailing legalrequests[at]  Protocol Labs’ data protection team can be contacted via legalrequests[at]  Your personal data will be processed for the purposes of managing Protocol Labs’ recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by Protocol Labs, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Protocol Labs to help manage its recruitment and hiring process on Protocol Labs’ behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards.

Your personal data will be retained by Protocol Labs as long as Protocol Labs determines it is necessary to evaluate your application for employment or to assist in the hiring process. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.

More Information on Protocol Labs
Protocol Labs operates in the Other industry. The company is located in San Francisco, CA. Protocol Labs was founded in 2022. It has 285 total employees. To see all 112 open jobs at Protocol Labs, click here.
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