Market Director

| Remote
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Veyo is using its platform and app-based transportation services to reinvent the medical logistics world. Our company is using technology to pioneer new operational models to help make transportation more powerful and more reliable for the healthcare industry.

When you work at Veyo, you’re helping to solve one of the nation’s growing healthcare challenges -- ensuring patients get to and from their medical appointments, safely and on-time. We are using smart design and innovative technology to make patient transportation safer and more connected. In the process, we’re transforming the entire industry.

The Market Director is responsible for successfully managing all components of the state/plan contract including operationalizing all support departments to align with the company goals and objectives of the customer, while meeting all Key Performance Indicators. This position will be the primary face of Veyo with the local customer/state representatives and is expected to champion the company’s core values.

Primary Responsibilities:

  • Contract adherence and KPI execution
  • Hire a team of exceptional leaders and employees to support the execution of company and state/plan objectives
  • Serve as a trusted leader, providing oversight for all contracted transportation services in the assigned markets
  • Responsible for managing the market P&L and ensuring financial health and that company targets are met
  • Identify “on the ground” challenges and remove barriers to provide superior service while escalating when necessary
  • Develop and execute strategies to educate local healthcare facilities and other stakeholders about Veyo; own local public relations, as well as key relationships with special interest groups, legislators, and 3rd party providers to create superior community partnerships
  • Manage a local team to develop and manage an active transportation provider network including both third party and independent drivers that are qualified and responsive; meet with key transportation providers to ensure quality of service, compliance, and proper capacity is maintained
  • Handle all fiscal obligations; work with accounting and company leadership to align business model with profitability and analyze and optimize all revenue and expenses
  • Understand Veyo’s proprietary systems and collaborate with internal Product, Data Science, Platform, and Mobile teams to ensure that those tools are used to their full potential
  • Work with Legal & Compliance team to understand all operational, legal, and regulatory requirements to ensure that they are factored into operational plans
  • Anticipate and attack problems before they occur; never settle for satisfactory but always strive for extraordinary
  • Other duties as assigned

Qualifications Include:

  • Bachelor’s degree required, preferably in business or economics, MBA highly desirable
  • 10+ years of operations experience, managing a group/site of 50+ employees, preferably with a technology-enabled company with large scale physical operations/logistics. 
  • Experience with owning a P&L responsible for at least $20M of annual sales.
  • Experience working for a transportation company; highly desirable 
  • Strong communication skills (both verbal and written) and demonstrated ability to communicate, present, and influence effectively in-person, via email, and over the phone
  • Have experience navigating complex political and business problems and building consensus with stakeholders and internal business partners in a professional, solution-oriented manner
  • Highly analytical, comfortable working with data,statistics, and business modelling.
  • Comfort with a variety of online and mobile technologies
  • Excellent project management and organizational skills with the ability to track numerous details
  • Flexible to accommodate changes in the business, strategy, and technology
  • Willing to travel 30% or more as needed

Benefits & Perks:

  • Veyo offers medical, dental, and vision plans for all our full-time employees (and pet insurance!). We also offer a 401(K) program to help you save some dough.
  • Sometimes you just need to rewind and recharge. We offer unlimited vacation days for exempt employees and a competitive vacation package for non-exempt employees.
  • Company wide wellness events quarterly for friendly competition and chances to win prizes. 
  • We know how important the right technology can be so we provide what you need to help you get it done
  • A passionate, hardworking and caring team dedicated to making patient transportation safer, smarter, and more connected. Let's change the world together! 

We like the following personality traits: Friendly, social, outgoing, positive, passionate, cool under pressure, detail-oriented, deadline oriented, quick learner, multi-tasker, great sense of humor.

We’re looking for people that love the opportunity to be involved in strategy and management at the top level, but also aren’t scared to get their hands dirty and do what needs to be done to make things happen! We move quickly, and our team doesn’t know the meaning of “not my job.” We want people that want to get things done and can check their ego at the door.

We thank all applicants for their interest and effort in applying for this position. This position is only for candidates legally allowed to work in the US. EOE.

Veyo does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Additionally, Veyo participates in the E-Verify program for all locations.

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