Huntress
Huntress was built on a simple premise: to force hackers to earn every single inch of their access.
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Manager, Threat Operations Center UK (Remote)

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Reports to: Director of Threat Operations Center

Location: Remote, UK

Compensation: £85,000 - £100,000 base plus bonus and equity

What We Do: 

Founded in 2015 by former NSA cyber operators, Huntress was built on a simple premise: to force hackers to earn every inch of their access.

Today’s cyber-attacks aren’t limited to large organizations with the security tools that can ward off threats. Hackers don't discriminate and will find a way to penetrate any vulnerability in any size business.  Huntress enables IT providers and resellers to stop hidden threats that sneak past preventive security tools.

Through a combination of expert human threat hunters, a comprehensive platform, and a desire to make the world a safer place, we’re working to deliver cybersecurity to the 99%—those small to midsize businesses that make up the backbone of our economy. 

Join the hunt and help us stop hackers in their tracks!

What You’ll Do: 

The Huntress Threat Operations Center is a global team of security analysts dedicated to investigating and responding to incidents on our partners networks 24x7, 365 days a year. Daily activities consist of providing investigation, containment, and response actions on over 1.5 million endpoints.

This role is accountable for defining and streamlining processes, workflows, and playbooks that enable effective day-to-day operations. As Huntress continues to grow, we are laser focused on being able to scale our operations and force to multiply our human analysts by 10X. This position is responsible for enabling analysts to meet our mission and to achieve internal Service Level Objectives for response times.

The Threat Operations Manager will work with their peer regional managers to ensure consistent global operations while providing our analyst team with rapid training opportunities and career growth. 

Responsibilities: 

  • Design, implement, and enforce internal processes to reduce toil and increase productivity of the operations center.
  • Manage and enforce local/global shift coverage to ensure 24/7 operations are maintained 365 days a year.
  • Meet with analysts in 1:1 setting weekly to socialize focus initiatives, gather feedback, provide feedback, and enable analysts to progress rapidly in their career.
  • Work with the internal Huntress Cyber Instructor to develop and implement analyst training programs designed to streamline on-boarding and advance analyst skill sets in Digital Forensics, Incident Response, Malware Analysis, and Detection Engineering.
  • Work with the Director of R&D to prioritize the creation of new capabilities designed to augment and force multiple analyst capacity.
  • Maintain accountability for routine quality assurance for your designated region. 
  • Begin education on Site Reliability Engineering concepts that can map to Security Operations and force multiple human driven work.
  • Engage with our Support organization to create streamlined workflows for partner/customer requests which need ThreatOps Center analysis.
  • Provide technical leadership for analysts of the Threat Operations Center analysts.
  • Ensure team members fully understand the goals and objectives of Huntress’ mission and how their work fits into the bigger picture.
  • Provide key input and guidance to company stakeholders such as Marketing, Sales, Support, Product, and Engineering.
  • Develop, track, and report on Objectives and Key Results linked to Threat Operations Center focus initiatives.  
  • Help operationalize new technologies and services that Huntress brings to market.
  • Participate in public speaking engagements in both webinar and in-person formats.

What You Bring To The Team:  

  • Experience in leading cybersecurity teams with diverse skills and backgrounds in one or more of the following areas: Security Operations, Digital Forensics, Incident Response, Malware Analysis, Threat Hunting, or Detection Engineering.
  • 2+ years of Security Analyst experience working in a global 24x7 security operations center with a focus on Windows or Mac forensics.
  • 1+ year of team lead or managerial experience in a global operations center or Incident Response role.
  • Actively engaged in the information security community by attending conferences or contributing to conversations/projects in the public domain.
  • Continually learning and staying up to date on the latest threat actor tradecraft, detection techniques, and security operations concepts.
  • Ability to identify workflows being performed and create detailed process diagrams and operating procedures.
  • Effective communicator of highly technical concepts to stakeholders of varying technical backgrounds.
  • Strong interest in detection technologies such as Sigma, Suricata, or Yara.
  • Experience using platforms such as Elasticsearch or Splunk to analyze and review data at scale.
  • Experience leading initiatives or projects which required delegation and accountability to achieve success.
  • Data driven approach with experience in Data Science concepts/tools such as Business Intelligence or Jupyter Notebooks.
  • Experience with Time-Series analysis concepts which can be applied to Operations Center focused metrics and forecasting.

What We Offer: 

  • Fully remote work
  • New starter home office set up allowance (£360 GBP)
  • Generous personal leave entitlements
  • Digital monthly reimbursement (£53 GBP)
  • Superannuation

Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to show up to work every day as their full self. 

We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. 

We do discriminate against hackers who try to exploit small businesses.

Accommodations:

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]  Please note non-accommodation requests to this inbox will not receive a response.  

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • RubyLanguages
    • Ruby on RailsFrameworks
    • AWS (Amazon Web Services)Frameworks
    • HiveDatabases
    • SnowflakeDatabases
    • FigmaDesign
    • HubSpotCRM
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What are Huntress Perks + Benefits

Culture
Friends outside of work
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Diversity
Dedicated Diversity/Inclusion Staff
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
All employees receive equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
12 weeks paid leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Time allotted for learning

An Insider's view of Huntress

How would you describe the company’s work-life balance?

As a work- from-home mom, I found it very challenging to separate personal life from work. Fortunately, I am trusted to take ownership over my workload and modify my schedule in a way that works best for me and the team. The flexibility and productivity focus offered by Huntress has greatly benefited our whole family.

Huong

Accounting Associate

What's the biggest problem your team is solving?

Here at Huntress our team is really passionate about making sure our partners are protected. We are constantly working with each other to develop new ways to analyze and investigate. New zero day malware can show up at anytime and our team has been researching the many ways we can detect these new infections and be able to grab them right away.

John

Threat Operations Analyst

How has your career grown since starting at the company?

Huntress took a chance on me ever since I started. They have pushed me beyond what I originally believed to be my own limits. They also supported me as I tried to explore what my passion was. I started in marketing, and moved into Product. In all my years in the professional world, I have learned more in these few years than in my entire career.

Annie

Group Product Manager

What are some things you learned at the company?

Huntress has opened my eyes to the intersection of cybersecurity and my sales career. This company has taught me everything from lingo, the role we play in protecting our partners, sales, culture, and collaboration. Being at Huntress, I feel that I’ve learned about a company that welcomes transparency, vulnerability, and finding one’s genius zone.

Joe

Partner Success Manager

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