Manager, Surprise and Delight

| Greater LA Area
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DISQO is changing the way that the world’s largest brands, agencies and consumer intelligence companies get to know their consumers. We’ve built the first identity-based platform that combines consumer attitudes and behaviors together to power the most accurate and predictive insights solutions for our customers, and we do all of that with the willing participation of our consumers and without using outdated technologies like third-party cookies. We help our customers get a cross-platform view into consumer sentiment, measure advertising effectiveness, analyze consumer purchase journeys, and ultimately grow their brands.

Our mission at DISQO is to engage people to share their opinions and behaviors openly to help our customers make the right decisions. With over one million active members sharing their attitudes and behaviors, DISQO is looking to expand, improve and create world-class applications for people to openly share their data for research.

DISQO is a fast growing Company that is working to transform the insights industry. Our Culture is a primary focus of our workplace/employment experience and is what sets us apart. The Manager of Surprise and Delight will focus on helping support delivery of our cultural X Factor. Your contributions will be highly felt across the company, and instrumental in the achievement of our ambitious goals. Your job, the job of a lifetime, is to focus exclusively on creative ways to surprise and delight the talented, innovative and hard-working citizens of DISQO Nation. In this pursuit, you will inherently aid in driving excitement, engagement, and connectivity to DISQO. Moreover, you will help elevate DISQO as the employer of choice.

Who We’re Looking For:
You’re a mature, business professional who cares deeply for others. As a natural servant leader who focuses on the development and needs of others, you bring a demonstrated growth mindset to DISQO. You enjoy working in a fast-paced, team-oriented environment and crave an opportunity to make a real impact. DISQO values teamwork, collaboration, mutual respect, and transparency; the Manager, Surprise and Delight will work to incorporate these values into everything they do. You derive happiness in creating joy and excitement for others, You’ll work both behind the scenes and on the frontlines to make sure people feel recognized and included in all ways, big and small.  

Essential Responsibilities:

  • Work with People Operations colleagues to strategize best outcomes that will deliver a differentiated employment experience
  • Collaborate with leadership and the People Ops team to deliver memorable, impactful experiences for our team members 
  • Research event/experience innovations and best practices and determine what will work best at DISQO 
  • Own every aspect of an experience or event, such as vendors, gifts, venue selections
  • Work closely with Marketing to come up with appropriately DISQO branded and sought after SWAG that are of interest/fulfilling for our stakeholders
  • Vision and execute team building events and programs including placing orders, monitoring vendors, travel planning, restaurant reservations, facilitating company attendees, monitoring registration, tracking RSVPs, answering orientation questions and resolving logistical issues
  • Hire personnel as needed across all functions of an event (registration, set up, catering, A/V, etc.)
  • Consult on corporate events to advise how we should best excite, delight and recognize our team members 
  • Oversee the planning and execution of internal team building events 
  • Drive and represent the company’s mission, vision and values during events/experiences
  • Maintain a budget and timelines
  • Comply with all federal, state, and local legislationPerform other duties as assigned or required choice, and success metrics
  • Research ideas and vendors to make creative, high quality, budget thoughtful

Skills and Qualifications:

  • 8+ years experience in experience/planning events
  • Creative/innovative thinker with proven ability to be outside the box. 
  • Agile thinker, who is always evolving and growing your perspective.
  • Curious to try new ideas that bring joy
  • Excellent communication skills
  • Excels at working with stakeholders across the organization 
  • Embraces challenges: Able to rapidly understand DISQO Nation and what matters to team members
  • Proven track record of creative, successful experiences/events
  • Excellent organizational, communication, negotiation, and multitasking skills
  • Ability to remain calm under pressure

Preferred Qualifications:

  • Existing vendor relationships
  • Experience managing budgets and expense tracking
  • Advanced knowledge of G-suite and or MS Office (Word, PowerPoint, Adobe Acrobat, and Excel)
  • Degree in hospitality management, communications or public relations

Perks & Benefits:

·100% covered Medical/Dental/Vision for employee, 80% for dependents
·Equity
·Unlimited Vacation
·Flexible work hours
·Catered lunches 3x a week
·Stocked pantry
·Happy Hours
·Onsite Fitness Program
·Discounted Gym Membership
·Quarterly Offsites
·401K
·Life Insurance
·FSA
·Paid Maternity/Paternity leave
·Disability Insurance
·Travel Assistance Program
·24/7 Counseling Services offered to employees

DISQO is an equal opportunity employer. Discovery, innovation, and growth are possible when we open ourselves to new possibilities, perspectives, and approaches. That’s why, at DISQO, we welcome, support, and empower individuals from diverse backgrounds. Exceptional teams are rooted in extraordinary people, each with a unique story and a compelling set of skills. DISQO does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

*Recruiting firms that submit resumes to DISQO without first entering into a written contract will not be entitled to any compensation on candidates referred by that firm.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
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    • AngularJSFrameworks
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    • SparkFrameworks
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    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
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    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • JIRAManagement
    • TrelloManagement
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    • SendGridEmail
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An Insider's view of DISQO

What are some social events your company does?

We have weekly happy hours, lunches and after hours activities. They include Nerf gun fights, karaoke, bowling, weekly basketball games, ping pong, puppy day, trivia games and a lot more!

Siran

Accounting

What projects are you most excited about?

DISQO's consumer facing product, Survey Junkie, is an awesome project to work on. Between building new features and responding to customers, at the rate we move, the project never gets old. Also, working on something that is used by millions of people is super fulfilling as I know everything I do makes an impact in the lives of others.

Roque

Engineer

How has your career grown since starting at the company?

DISQO granted me the opportunity to learn the fundamental framework to building a successful product while focusing on the user. As a recent college graduate, I can’t imagine to be working with a greater company than DISQO as they really encourage the work hard, play hard culture to all its employees.

David

Product Management

What is your vision for the company?

We want to build a trusted world where all brand decisions result in ultimate consumer satisfaction, a world where brands and consumers connect to create the best products & experiences together.

It's quite an ambitious & technically challenging goal, with an impact so massive, it will benefit all of humanity.

Drew

CTO

What’s the vibe like in the office?

The office vibe at DISQO can simply be described as fun. Whether it’s making watermelon slushee’s in the kitchen or playing a random game of UNO, there’s always something going on. Even when the work gets intense, you can always hear laughter throughout the office.

Marina

Talent Acquisition

What are DISQO Perks + Benefits

DISQO Benefits Overview

Fully subsidized medical, dental and vision PPO plan,
Flexible schedule,
Gym membership,
Fully stocked kitchen and catered lunches,
Fun culture - happy hours, games, off-site team building activities,
Smart passionate coworkers.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
DISQO provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Remote Work Program
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
DISQO offers employees who commute or forego a parking pass completely, a monthly stipend.
Company Outings
DISQO hosts company outings Quarterly. Our previous quarterly events include bowling, a scavenger hunt in Santa Monica and a pool party in Malibu.
Free Daily Meals
Game Room
Stocked Kitchen
DISQO has a fully stocked kitchen including unlimited snacks and all kinds of beverages.
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Relocation Assistance
Fitness Subsidies
DISQO provides discounted membership to 24 Hour Fitness.
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Every few weeks, we host Taco Talks, where representatives from different departments share recent wins, ongoing projects, and more.
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
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