Manager of Strategic Relationships
Our Mission
Zocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve.
Healthcare moves slow. We move fast. Patients deserve speed and convenience.
Your Impact on our Mission
Zocdoc’s most important asset is our people. As the Strategic Relationships Manager you will lead the tracking, nurturing and leveraging of our most important Healthcare Executive relationships. These relationships include Health Systems, Payors, new healthcare technology ventures, venture capitalists and more. You will be the single point of contact to centralize knowledge, build infrastructure to measure results and drive a strategy of ongoing personal engagement as well as in person meetings day-to-day, at conferences and beyond. You will work closely everyday with Zocdoc senior leaders.
You’ll enjoy this role if you are…
- Excited about the challenge of building relationships with senior leaders
- Curious about healthcare and the leaders who are shaping the future of the industry
- Interested in the details of personal engagement from first outreach to interaction tracking and measurement
- Ready to create and improve the infrastructure to measure the success and strength of our executive relationships
Your day to day is…
- Growing and nurturing healthcare executive relationships to enable stronger new business pipelines and strengthen existing accounts
- Defining an approach for keeping data on exec contacts and their history. Begin to centralize this information
- Building and maintaining the infrastructure for tracking, measuring and improving our relationships and interactions
- Creating a first pass engagement strategy covering virtual (email) and in person (conference) engagements
You’ll be successful in this role if you have…
- Interest in building and maintaining executive relationships to enable stronger new business pipelines and strengthen existing accounts
- Meaningful 5-7 years of experience in client-facing roles in the healthcare industry
- Passion for detail orientation and understanding of its importance
- Proven strength in written and verbal skills
- Superb stakeholder management! You believe in keeping all of your stakeholders in the loop and know that multiple mediums of communication are the key to success
- Humility. You believe in treating all people with dignity and respect, regardless of title or tenure
Benefits:
- Unlimited PTO
- 100% paid employee health benefit options
- Employer funded 401(k) match
- L&D offerings + a free LinkedIn learning account
- Corporate wellness programs with Headspace and Peloton
- Sabbatical leave (for employees with 5+ years of service)
- Competitive parental leave
- Cell phone reimbursement
About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
Return to Office
The safety and health of our team members is our top priority. As local case numbers and regulations allow, our NYC office will be accessible to all fully vaccinated employees five days a week, though working in-office remains completely voluntary; everyone is invited but nobody is required to work in the office. For team members who work in-office days, we will provide an experience that supports social interaction, collaboration, and of course all of our regular perks such as free lunch. Learn more about our return to office philosophy, plans, and updates here!
