Manager of Strategic Operations, Private Label
Gopuff is the go-to solution for immediate everyday needs, fulfilling customer orders of cleaning and home products to over-the-counter medications to food and drinks, and in some markets, alcohol - in just minutes. The company is at a pivotal point in its development, growing rapidly, and seeking to hire a Manager of Strategic Operations for the Private Label Team. This role is an exciting opportunity to help build brands from the ground up with products we know our consumers will love. This role will work broadly cross-functionally, spanning internal partners such as Marketing, Creative, Supply Chain, Legal, Customer Service, Merchandising, and more. This role is focused on developing and implementing the strategies, processes and systems to enable the successful growth and scaling of private label brands. As a member of the Private Label team, you’ll have an inherent bias towards action, the ability to bring multiple stakeholders together with shared alignment and drive positive outcomes for the business.
#LI-Remote
Qualifications:
- 7+ years’ experience in retail or retail consulting, strategy & operations, or related experience; high-growth or early stage startup is experience is a plus
- Have a broad view and knowledge of the retail and private label industry and understanding of the competitive landscape and role of private label
- Strong analytical skills including Excel, PowerPoint, Word, SQL & Data Visualization tools
- Experience with Asana or other project management systems solutions is a plus
- Structured and strategic mindset; ability to break down complex problems and deliver insights & recommendations to key stakeholders
- Excellent prioritization and project management skills
- Comfortable working in fast paced, ambiguous environment with limited direction
- Strong communication and organization skills
- Ability to establish and maintain strong relationships across the organization’s various departments.
- Experience with or deep understanding of a P+L
- Detail and process-oriented while also bringing creative solutions to new challenges
Responsibilities:
- Establish a thorough understanding the Gopuff’s core business; including internal processes, KPI’s and business drivers
- Establish a thorough understanding of Gopuff’s private label business; including a deep understanding of full product source to launch process and the product life cycle
- Work with various stakeholders across Operations, Marketing, Supply Chain, Merchandising, Product & Technology to curate short and long terms plans, drive adoption and support execution of private label brands
- Analyze the impact of decisions from both an operational and financial lens; ability to dive deep into the data and understand tradeoffs
- Gain alignment across key stakeholders and operationalize large, cross functional initiatives that facilitate launch and further support of private label
- Identify pain points and opportunities across various business processes, tools and systems to be redesigned for scalability
- Various ad hoc projects for functional leads across the business
The only predictable thing about life is that it’s wildly unpredictable. That’s where we come in.
When life does what it does best, customers turn to Gopuff to deliver their everyday essentials, and to get through their day & night, work day and weekend.
We’re assembling a team of thinkers, dreamers & risk-takers...the kind of people who know the value of peace of mind in an unpredictable world. (And people who love snacks.)
Like what you’re hearing? Welcome to Gopuff.
The Gopuff Fam is committed to an inclusive workplace that does not discriminate on the basis of race, ethnicity, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, gender identity, or any other protected characteristic or status. We believe in diversity and encourage any qualified individual to apply. We are an EEO Employer.