Manager, Professional Services

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First and foremost, Kyruuvians care deeply about our vision to enable human beings to care for human beings, our mission, and our CORE values: 


Caring – We care about doing the right thing, in the right way, every time. 
Ownership – We own both our successes and our mistakes, taking responsibility and always learning how to be better.
Respect – We respect and celebrate the individual traits that enable each of us, our customers, our providers, and our patients, to be the best that we can be. 
Empowerment – We embrace a culture that supports everyone’s ability to contribute and lead.


Here’s what that would mean for you in the Manager, Professional Services role.

Caring

  • You’ll be responsible for leading a team of project managers to ensure a successful on time, on scope, and on budget delivery of projects for a technology organization.

Ownership

  • You’ll be responsible for delivering projects to successful completion; accountable for the quality and timeliness of all defined projects, and for issues (goals, resource allocation, release planning, technology architecture, etc.) within the projects.
  • You’ll minimize delivery execution duration and cost per delivery project component launched.
  • You’ll supervise portfolio level schedule and cost variance reporting, issues management and change control to effectively manage inter-project impacts.
  • You’ll be responsible for facilitating portfolio level project integration, risk management and sustainment transitions for optimal outcomes.
  • You’ll plan, direct, coordinate and report project management activities in accordance with policies and standards.
  • You’ll own the successful resolution or escalation of any implementation issues, challenges, or questions that arise.
  • You’ll share expertise with colleagues around multiple types of software development lifecycles and related methodologies required.
  • You’ll manage integrated project plans, and can prepare and present plans, performance, issues and status to portfolio project governance and sponsor leadership.
  • You’ll report to the Manager, Project Management in the Client Operations.

Respect: How You’ll Use Your Professional Skills

  • You’ll use your 10+ years’ experience in project management or enterprise business analysis, with at least 6 years in a project management leadership role to:
  • Demonstrated portfolio of successful, progressive project management leading to the execution of large-scale, concurrent projects.
  • Demonstrated ability successfully managing a team of project managers and/or building a PMO. 
  • Apply your experience in budgeting, change management, client management, project management methodology, business life cycle, mission/vision/strategy, project planning and organization, risk management and resource management and issue management
  • Experience with structured analysis and design methodologies and processes as executed on large application development/enhancement projects
  • Successfully establish specific deliverables for staff assigned to large scale, complex projects.
  • Strong coaching skills with demonstrated ability to motivate employees and resolve conflicts
  • Effectively utilize your working knowledge of project management principles such as those defined in the Project Management Body of Knowledge (PMBOK).

  • You’ll use your leadership and management skills to:

  • Act as primary interface with senior management, various boards and steering committees, and business function managers to ensure the project achieves the intended business results.
  • Align tactical support resources with organizational strategy.
  • Maximize aggregate project portfolio outcomes relative to corporate strategies and objectives, within the constraints of current delivery workloads, priorities, and resources.
  • Manage and direct the work of a highly creative and analytic team in developing and applying new approaches, processes, and methodology.
  • Leverage your strong interpersonal and communications skills (both oral and written) with a customer service orientation, and a demonstrated ability to effectively interact with senior DHS management.
  • Mentor and coach employees in professional development and demonstrated success at developing project management skills in others across your team.

Empowerment: How You’ll Know You’re Succeeding

  • Projects remain on target through your collection, definition and analyzing metrics. 
  • You proactively recommended courses of action to maintain cost effectiveness. 
  • You thrive in fast-paced, multi-tasking, and a fluid work environment with ever-changing priorities.
  • You demonstrate the ability to deploy resources to achieve evolving corporate goals, while successfully meeting project budget, timelines, requirement targets and managing variances.

  • Where You’ll Go From Here

  • Kyruuvians in the Manager, Professional Services role can move in a linear career path to Senior Manager, Professional Services.
  • Kyruus also loves to see an internal transfer. If a linear career path is not what you’re looking for, you can work with your manager and HR to explore lateral moves to other parts of the organization as you continue to grow with us.

Equal Opportunity Employer


Kyruus is dedicated to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, national origin, citizenship, age, disability, sexual orientation, genetic information. We will not discriminate, in any employment decision, against any individual or group on the basis of race, color, religion, sex, gender, national origin, citizenship, age, disability, sexual orientation, genetic information, or veterans/national guard/military reserve status. This shall be done in compliance with all applicable federal, state, and local laws in every location in which Kyruus has facilities. 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • FlaskLanguages
    • ReactLibraries
    • ReduxLibraries
    • DockerFrameworks
    • FlaskFrameworks
    • AWS RedshiftDatabases
    • ElasticsearchDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • Google CloudServices
    • LookerAnalytics
    • TableauAnalytics
    • FigmaDesign
    • InVisionDesign
    • ConfluenceManagement
    • Google DriveManagement
    • JIRAManagement
    • Monday.comManagement
    • HubSpotCRM
    • SalesforceCRM
    • SlackCollaboration
    • ZoomCollaboration
    • Monday.comProject Management

An Insider's view of Kyruus Health

How would you describe the company’s work-life balance?

Kyruus encourages an exceptional work life balance. Unlimited PTO is just the beginning. Managers and coworkers encourage you to take time off and fully disconnect from work, jumping in to assist wherever they can. My favorite thing is that employees are allowed to interpret "remote first environment" on their own terms

Akieva

Total Rewards Associate II

How do you collaborate with other teams in the company?

My team collaborates with many other departments at Kyruus. We work with Product during the scoping phases of the development cycle, we work with Implementation during deployment, and we work closely with Engineering after Go-Live. We depend on these collaborations, and more, in order to provide the best possible experience to our customer

Ken

Senior Director, Customer Support

What are some things you learned at the company?

Kyruus has taught me things both in my personal & professional life. Professionally, I’ve learned how to adapt & succeed in a fast-paced environment that is constantly changing. Personally, I’ve learned that the people and company I work for matters. I can do accounting anywhere—it’s the people I work with and the culture that makes me love my job

Lauren

Senior Accountant

How do you empower your team to be more creative?

We talk a lot about thinking out of the box and putting our business hats on. I truly see the People team in service of the business but an integral part of the success of the business. Creativity and innovation aren't just reserved for engineers and marketers, the more creative we are in the People space, the more engaged our employees are

Paige

Chief People Officer

What projects are you most excited about?

My team is currently working on a project that will allow patients to check themselves in to their appointment without needing a staff member. I'm excited to continue to iterate on this because it will free up time for the front desk staff, shorten lines at the practice, and benefit the patient to easily check themselves in on their own device

Marguerite

Senior Product Manager

What are Kyruus Health Perks + Benefits

Kyruus Health Benefits Overview

At Kyruus Health, we prize health above all else. That’s why we’ve designed a comprehensive wellness and benefits package to help ensure that you’re always feeling fully covered, engaged, and supported, while you work to build your dream career with us.

Unlimited PTO- We are committed to flexibility and empowering employees to do work that matters in a way that works for them. Our unlimited PTO policy is anchored on that flexibility – encouraging employees to take time off for what’s important to them, in addition to the many company holidays we celebrate.

Quarterly Recharge day with $25 to get reimbursed

Health Benefits- Our health, dental, and vision plans are designed to allow employees the opportunity to choose options that work best for themselves and their families.

Wellness Program- We offer employees a lifestyle stipend of $2,000 per year to help them be well. This is designed for Kyruus Health to offset the cost for items, experiences, or home expenses that enhance team members’ well-being.

Parental Leave- We care about creating the time you need to bond for any team members at Kyruus Health growing their families. We offer 8 weeks of fully paid leave to all parents. Birthing parents are also eligible for additional time and coverage through our Short-Term Disability plan.

Home Office- In addition to a laptop, we also provide you with $750 to get the additional equipment you need and add an ongoing amount of $1,200 to your salary to cover remote work costs.

Employee Groups (PiM)- People in Motion (PiM) is our employee advocacy and improvement program. These cross-functional groups are comprised of employees, with an executive sponsor, who contribute ideas and drive action towards focused areas of improvement across the employee experience.

401(k) Program- Employees have the option to begin contributing to their accounts on their first day of employment and we offer an employer match of up to $1,500 per calendar year for all employees who enroll.

Equity- Every new employee receives an equity grant when hired and has the opportunity to grow their ownership throughout their tenure.

-Home Office Benefits
-Wellness Programs

Culture
Team based strategic planning
Open office floor plan
Employee resource groups
Employee awards
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
You betcha! Healthy = Happy. 300$ a quarter to spend on things that make you a better you!
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Share in our success!
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Sabbatical
Paid holidays
Paid sick days
Flexible time off
Office Perks
Commuter benefits
Free snacks and drinks
Of course. Seltzers (salsa?), candy, snacks, chips, all the things.
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Lunch and learns
Promote from within
Customized development tracks
Paid industry certifications

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