Company Description

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!

Job Description

Brightspeed is looking for a driven, creative and energetic Manager, Pricing and Offer Management (Enterprise & Wholesale) leader to join our team! As Manager, Pricing and Offer Management, you will report directly to the Head of Business Operations. You will lead a team responsible for various business functions such as sales opportunity review, strategy development, profitability analysis, contract negotiation, and telecom service. Your position will require experience and knowledge of contract negotiations, contract language creation, project management, custom offer construction, sales processes, along with team leadership and coaching. Ideal candidate is detail oriented, a skilled negotiator, excellent communicator, a strong coach and leader, and has the desire to work in a fast-paced high-pressure environment in support of the sales cycle.

As Manager, Pricing and Offer Management (Enterprise & Wholesale) you will have the following duties:

• Manage and lead a small team of professionals; oversee the pricing and offer management programs for the Enterprise and Wholesale Organization
• Review financial data as related to various requests for special pricing and identifies risks associated with legal terms, product descriptions, and price concessions
• Maintain records supporting all business cases
• Use keen business judgment and financial knowledge to defend and debate recommendations
• Ensure compliance with internal procedures and government regulations
• Key Working Relationships with Direct Sales, Senior Executives, Legal, Product Management, Regulatory, Billing, and Network Engineering
• Support multiple sales teams with special pricing requests and negotiates large contracts with customers
• Provide sales teams with guidance on pricing, pricing structure and strategy
• Provide support to the legal group on terms & conditions in custom contracts.
• Assist back-office personnel in resolving implementation issues, billing issues, and technical issues
• Ensure team productivity is meeting targets and be accountable for results

Qualifications

WHAT IT TAKES TO CATCH OUR EYE:

• Bachelor’s degree or equivalent work experience
• 5+ year’s professional work experience
• Prior management experience is desired
• Experience in customer negotiations, business development, pricing and contract drafting or equivalent
• Excellent verbal, written, project management and presentation skills
• Ability to summarize key issues to management
• Team player with excellent interpersonal skills
• Computer skills: strong skills on Microsoft Office (Word, Excel)
• Strong communication skills, verbal and written
• Must be able to communicate effectively with sales personnel and customers in person and on conference calls
• Knowledge of the competitive Telecommunications and Hosting/IT Outsourcing industry

#LI-SS1

Additional Information

WHY JOIN US?

We aspire to contemporary ways of working.

We are committed to being a leader in defining a new way to work because we recognize the changing mindset of today's workforce. We meet you where you are...wherever you are, by providing sensible remote and hybrid work arrangements. Why? Because our purpose is to reimagine how people work, learn, play and connect!

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. We are committed to building a team as diverse as the customers we serve.

Diversity, equity and inclusion are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer

Please be advised that Brightspeed (Connect Holding LLC) requires its employees to be fully vaccinated against COVID-19, subject to the Company’s legal obligations including potentially accommodating an employee’s sincerely held religious beliefs or medical condition.