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Job Description
The Manager of the Mainframe Storage Team will oversee a group of Systems Programmers that are responsible for the ongoing support for all mainframe storage configurations and administration for multiple large customers of Ensono.
Responsibilities:
- Provide technical support for all storage related projects and incidents.
- Possess hands on knowledge of the skills needed to maintain cutting edge storage administration.
- Conduct one to one meetings will all team members to provide direction and feedback.
- Possess excellent communication skills.
- Enhance the performance of the team through mentoring and guidance.
- Stay on top of changes in technologies and methodologies.
- Manage team's ticket queue and follow up on aging tickets.
- Coordinate responses to Major Incidents and resolve problems quickly and accurately.
- Review assignments for accuracy and quality where applicable.
- Set yearly goals, aligning to the Business Unit. Review with each team member regularly.
- Attend client meetings where applicable.
- Collaborate with other departments.
- Support DR test setup and execution.
- Ensure the team has met all training and certification requirements.
- Participate in and provide timely responses to all audits.
- Participate in on-boarding of new clients.
Qualifications:
- Possess 10 years of experience in mainframe storage management.
- Know the state-of-the-art mainframe storage technology.
- Have an in-depth understanding of DFSMS, DSS, HSM, RMM, CA-1, ICKDSF, TDMF, CSM, PPRC, catalog structures, sysplexes, and REXX.
JR007250
More Information on Ensono
Ensono operates in the Cloud industry. The company is located in Downers Grove, IL. Ensono was founded in 2015. It has 3000 total employees. It offers perks and benefits such as Volunteer in local community, Open door policy, OKR operational model, Team based strategic planning, Open office floor plan and Flexible work schedule. To see all 22 open jobs at Ensono, click here.
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