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Manager, IT Systems and Infrastructure at Reddit

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Our mission is to bring community and belonging to everyone in the world. Reddit is a community of communities where people can dive into anything through experiences built around their interests, hobbies, and passions. With more than 50 million people visiting 100,000+ communities daily, it is home to the most open and authentic conversations on the internet. From pets to parenting, skincare to stocks, there’s a community for everybody on Reddit. For more information, visit redditinc.com

The current Reddit Information Technology organization is rapidly developing and this is an opportunity to help shape a highly skilled and motivated team.  We look for a humble and capable mentor with a relentlessly resourceful and entrepreneurial, “can do” view of IT.  Culture is important to us and a learning and developing mentality is vital regardless of the work assigned.

The Manager of IT Systems and Infrastructure will play a critical role in enabling Reddit by expanding and growing our systems and cloud infrastructure services to support internal technology initiatives. They will work closely with leaders in our Business Applications and IT Engineering organizations to strategically align functions across IT to better enable and support enterprise applications, end user services, and corporate infrastructure. The Manager of IT Systems and Infrastructure will be a trusted partner of: 

  • The Security organization, to ensure safe and compliant controls across our internal corporate services and infrastructure
  • The Privacy organization, to ensure compliance in our data handling practices and audit reporting. 
  • The larger technology org, especially Infrastructure in order to manage our IAM deployments from Cloud and SaaS tools, all the way through to the production and product environments
  • Reddit’s Global Experience team to streamline and support our global growth, while working to enable Snoos to work effectively anywhere in the world, at home or in an office

They will also help to empower the business by providing tools, processes, and services to act as the glue between technology and function that allows our Snoos to enable Reddit. 

Responsibilities:

  • Lead and mentor a growing global team who manage our core SaaS services, and build our cloud based IT infrastructure 
  • Manage a team that facilitates system administration, SaaS management, internal tool development, and infrastructure services in a compliant way.
  • Build scalable and compliant endpoint management frameworks across MacOS, Windows, Chrome, and Linux
  • Define identity and access management workflows that are automated, auditable, and resilient at a global scale; all with an eye to enabling a zero-trust approach to authentication and access
  • Manage escalations as it relates to System Engineering and IT Operations
  • Ensure Infrastructure and SaaS services are resilient, secure, and can scale for rapid growth in order to provide a seamless user experience for all Snoos. 
  • Develop reporting and metrics to make sure third party providers (and other IT vendors) meet service-levels and contractual agreements. 

Qualities:

  • Humble expert with a sense of urgency
  • Skilled at taking complex topics and making them simple
  • Transparent judgment and stands behind their decisions, right or wrong
  • Team focused with an ability to mentor and encourage a group of humans with a wide range of skills and experiences

Qualifications:

  • 3+ years of combined IT and personnel management 
  • 5-7 years working in IT or Security at global scale
  • Leader: internally, able to influence and engage; externally, is able to recruit the best talent. 
  • Experience in the administration of cloud based services and tools including Atlassian (Jira, Confluence), Slack, Google Workspace, Okta, Duo Security, Jamf, and WorkSpace One
  • Demonstrated ability to lead and manage global programs related to IT Security, Endpoint Management, and Identity and Access Management functions
  • Experience with CI/CD systems on AWS
  • Passion for automation and a DevOps culture
  • You have a deep understanding of security best practices and a solid understanding of compliance requirements (SOC2, SOX, PCI).
  • Experience maturing processes. Has had the opportunity to be a part of an IT organization during various stages of growth from IPO readiness, all the way to being a successful public company 

Intangibles

Self-aware, decisive, collaborative, sense of humor, curious, honest.

Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].

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Technology we use

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What are Reddit Perks + Benefits

Reddit Benefits Overview

Reddit is all about diving into your passions and interests. Our benefits are flexible, putting your wellness needs first, so we can build a vibrant culture where we work and thrive together.

Culture
Volunteer in local community
Reddit encourages its employees to take advantage of its Volunteer time-off policy which gives employees eight hours per month to make an impact in their communities via volunteer work.
Friends outside of work
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Reddit offers a 10% discount on pet insurance.
Wellness Programs
Reddit offers personal, professional, and workspace wellness programs.
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Reddit will fund up to $5,000 per year towards your day care FSA.
Generous Parental Leave
Non-birthing parents receive up to 16 weeks of paid parental leave. Birthing parents receive 22+ weeks of paid parental leave.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Reddit offers up to 17 weeks of paid family medical leave.
Adoption Assistance
Reddit will reimburse up to $25,000 for adoption and surrogacy expenses, and provide up to 16 weeks of paid bonding leave.
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
In addition to an unlimited vacation policy, Reddit offers one paid wellness day off per month.
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Reddit will fund up to $150 per month towards your parking and public transportation costs to commute into the office.
Company Outings
Free Daily Meals
Enjoy free lunch in all of our offices!
Stocked Kitchen
All of our offices are stocked with delicious snacks and beverages!
Happy Hours
Relocation Assistance
Fitness Subsidies
Utilize your personal wellness stipend to fund your fitness and take advantage of nationwide discounts for Classpass.
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend

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